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Salesforce-Certified-Administrator Exam Dumps - Salesforce Administrator Questions and Answers

Question # 64

The Administrator at Universal Container wants to add branding to salesforce.

Which two considerations should the administrator keep in mind?

Choose 2 Answers

Options:

A.

Only one theme can be active at a time, and a theme applies to the entire org.

B.

Themes apply to salesforce classic and to the salesforce mobile app.

C.

Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

D.

Chatter external users see the built-in Lightning theme only.

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Question # 65

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.

What will the administrator find when troubleshooting this issue?

Options:

A.

An escalation rule is changing the case owner on case creation

B.

The Assignment Rule checkbox is selected by default.

C.

Another assignment rule is giving ownership to the administrator

D.

The Owner field is missing on the webform and email template.

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Question # 66

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW

Computing.

What should the administrator do to meet the deadline without increasing the budget?

Options:

A.

Train someone on the sales and marketing teams to build dashboards.

B.

Check the AppExchange for prebuilt Solution that can be easily customized.

C.

Hire a Consultant to build the custom dashboards.

D.

Build the dashboards manually to meet the deadline.

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Question # 67

Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The

administrator has discovered been changing the source reports.

Which two actions should the administrator take to preserve the integrity of the source reports?

Choose 2 answers

Options:

A.

Create a new report folder with viewer access.

B.

Move the dashboard to the user’s private folder.

C.

Move the dashboard reports to the view-only folder.

D.

Change the dashboard to be a dynamic dashboard

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Question # 68

Cloud Kicks has asked the administrator to test a new screen flow that create contacts.

What are two key components of testing the flow?

Choose 2 answers

Options:

A.

Set Up a flow interview to test the flow.

B.

Run the flow using it to create contacts.

C.

Use Debug to test the flow in Flow Builder.

D.

Test the flow in a sandbox.

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Question # 69

Universal Containers administrator has been asked to create a many-to-many relationship

between two existing custom objects.

Which two steps should the administrator take when enabling the many-to-many relationship?

Choose 2 answers

Options:

A.

Create a junction with a custom object.

B.

Create two master detail relationships on the new object.

C.

Create two lookup relationships on the new object.

D.

Create URL fields on a custom object.

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Question # 70

Cloud Kicks wants to allow customers to create their own cases while visiting its public

homepage.

What should the administrator recommend?

Options:

A.

SMS Response

B.

Web-to-Case

C.

Email-to-Case

D.

Omni-Channel

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Question # 71

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the

reps have a boarder view of data than expected and can see all cases on their groups dashboards.

What could be Causing reps to have inappropriate access to data on dashboards?

Options:

A.

Dashboard Filters

B.

Dashboard Subscriptions

C.

Dynamic Dashboards

D.

Public Dashboards.

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Question # 72

The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.

What case management tools need to be utilized for this requirement?

Options:

A.

Auto-response rules, Macros, Entitlements

B.

Auto-response rules, Queues, Macros

C.

Auto-response rules, Queues, Escalation Rules

D.

Auto-response rules, Entitlements, Escalation Rules

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Question # 73

The IT manager at universal Containers is doing an audit of the systems security.

Mow should the administrator provide a summary of the org's security health?

Options:

A.

Change the Organization-Wide Default to private to restrict visibility.

B.

Turn on Event Monitoring to track user events.

C.

Download the last six months of user login data.

D.

Run a Health Check to identify vulnerabilities.

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Exam Name: Salesforce Certified Administrator (SU24)
Last Update: Feb 5, 2025
Questions: 247
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