SAFe-SASM Exam Dumps - Scrum SAFe Certification Questions and Answers

The fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a tool used to systematically identify potential root causes of a problem. It helps teams brainstorm and categorize the possible causes of problems to identify root issues.

Problem Statement:Clearly defines the problem at the head of the fishbone diagram.

Categories:Major categories (e.g., methods, materials, equipment, people, environment, etc.) are identified and drawn as "bones" branching off from the main "spine."

Brainstorming:Each category is explored to list possible causes, which are added as smaller bones off the main categories.

Analysis:The team analyzes the diagram to identify which causes are most likely contributing to the problem.

This method helps teams to visually map out and drill down into all possible causes of a problem, leading to more thorough and effective problem-solving.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Problem-Solving Techniques​​.

The first step a team should take to feed potential problems into the Problem Solving workshop is to analyze quantitative and qualitative metrics. These metrics provide objective data about the team's performance and can highlight areas where issues may be occurring. By reviewing these metrics, the team can identify trends, pinpoint specific problems, and prioritize them for discussion in the Problem Solving workshop. This approach ensures that the workshop focuses on data-driven issues, leading to more effective and targeted solutions.

SAFe Scrum Master References

SAFe 5.0 framework: importance of data-driven decision-making and problem-solving

SAFe Advanced Scrum Master learning materials: analyzing metrics for continuous improvement

The primary measurement during the Inspect and Adapt (I&A) event in SAFe is the program predictability measure. This metric assesses the Agile Release Train's (ART) ability to deliver on its commitments within a Program Increment (PI). It helps teams understand how accurately they can plan and execute work, providing a basis for continuous improvement. By focusing on predictability, organizations can improve their planning processes, align better with business objectives, and ensure more reliable delivery of value.

If a team consistently receives defect reports from production despite thorough testing of each story, the first step to address this issue is to ensure that development and testing environments are equivalent to production. Differences between environments can lead to undetected issues that only surface in the production environment. By aligning these environments, teams can ensure that tests accurately reflect real-world conditions, reducing the likelihood of defects slipping through.

SAFe Scrum Master References

SAFe Principles: ensuring quality by maintaining equivalent environments

SAFe 5.0 framework: best practices for aligning development, testing, and production environments

Utilization refers to the percentage of a team's capacity that is being used. When team members are highly utilized (i.e., their capacity is nearly fully booked), it often leads to longer lead times. This is because:

High utilization reduces the team's flexibility to handle new or unexpected work.

It can cause bottlenecks as individuals or teams become overburdened with tasks.

There is less room for managing variability, leading to delays and increased cycle times.

In contrast, lower utilization rates typically allow for more flexibility and quicker response times, reducing lead times. Therefore, higher utilization generally results in longer lead times due to increased bottlenecks and reduced capacity to handle new tasks efficiently.

SAFe Scrum Master References

SAFe Advanced Scrum Master learning materials

Principles of Lean-Agile development: optimizing flow by managing queue lengths and reducing batch sizes to improve lead times and throughput.

Centralized decision-making is appropriate in scenarios where consolidating decisions can lead to significant economies of scale, which involves:

Economies of Scale:These are cost advantages reaped by companies when production becomes efficient. This can happen through increased production, lower costs per unit, bulk purchasing, and centralized processes.

Consistency and Control:Centralized decisions ensure consistency across large-scale operations and can help in maintaining standards and controls, reducing duplication of effort, and leveraging bulk purchasing power.

In contrast, decentralized decision-making is more suitable for decisions requiring specific local context or those that need to be made frequently and swiftly.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Decision-Making Frameworks​​.

To transform unpredictable events into predictable events (A): Cadence creates a regular, reliable schedule for events, which helps in managing and mitigating variability. This predictability allows teams to plan and execute their work more effectively, reducing the uncertainty of unforeseen events.

To synchronize planning for multiple teams and ARTs (C): Cadence helps align the planning cycles of multiple teams and Agile Release Trains (ARTs), ensuring that everyone works in a coordinated manner. This synchronization is critical for integrated, cross-team activities and for maintaining a cohesive workflow across the organization.

SAFe Scrum Master References

SAFe Principles: the importance of cadence and synchronization

SAFe 5.0 framework: benefits of applying cadence in Agile teams

The decision to implement pair programming in future iterations is a team-level improvement action that stems from reflecting on their current processes and identifying areas for enhancement. This is best captured during the team's retrospective:

Retrospective Purpose:The retrospective is a regular meeting where the team reflects on what went well, what didn’t, and what could be improved.

Action Items:Decisions and action items, such as adopting pair programming, are documented in the retrospective notes to ensure they are followed up in future iterations.

Continuous Improvement:Capturing this in the retrospective notes ensures the team is committed to continuous improvement and has a clear record of their decisions and plans for process enhancements.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Team Retrospectives​​.

One way a Scrum Master leads the team's efforts for relentless improvement is by helping teams become better problem solvers. This involves coaching and mentoring the team in effective problem-solving techniques, facilitating problem-solving workshops, and encouraging a mindset of continuous improvement. By empowering teams to identify and address issues autonomously, the Scrum Master supports the development of a high-performing, self-sufficient team.

SAFe Scrum Master References

SAFe 5.0 framework: role of the Scrum Master in promoting continuous improvement

SAFe Advanced Scrum Master learning materials: techniques for improving problem-solving skills within teams

Completed by a Single Agile Release Train within one PI:

Definition:A Feature in SAFe is a service or functionality that meets the needs of a customer and can be delivered within a single Program Increment (PI) by an ART.

Explanation:Features are planned and delivered within the timeframe of a PI, ensuring that they provide tangible value and align with the ART's objectives.

Prioritized using Weighted Shortest Job First (WSJF):

Definition:WSJF is a prioritization method used in SAFe to sequence work for maximum economic benefit.

Explanation:Features are prioritized based on their cost of delay and the effort required to implement them. This ensures that the most valuable and impactful features are delivered first.

SAFe Scrum Master References:

SAFe framework details the concept of Features, emphasizing their completion within a PI and their prioritization using WSJF to maximize value delivery.