Authentic Scrum Certification Exam SAFe-SASM Questions Answers

The fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a tool used to systematically identify potential root causes of a problem. It helps teams brainstorm and categorize the possible causes of problems to identify root issues.

Problem Statement:Clearly defines the problem at the head of the fishbone diagram.

Categories:Major categories (e.g., methods, materials, equipment, people, environment, etc.) are identified and drawn as "bones" branching off from the main "spine."

Brainstorming:Each category is explored to list possible causes, which are added as smaller bones off the main categories.

Analysis:The team analyzes the diagram to identify which causes are most likely contributing to the problem.

This method helps teams to visually map out and drill down into all possible causes of a problem, leading to more thorough and effective problem-solving.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Problem-Solving Techniques​​.

The first step a team should take to feed potential problems into the Problem Solving workshop is to analyze quantitative and qualitative metrics. These metrics provide objective data about the team's performance and can highlight areas where issues may be occurring. By reviewing these metrics, the team can identify trends, pinpoint specific problems, and prioritize them for discussion in the Problem Solving workshop. This approach ensures that the workshop focuses on data-driven issues, leading to more effective and targeted solutions.

SAFe Scrum Master References

SAFe 5.0 framework: importance of data-driven decision-making and problem-solving

SAFe Advanced Scrum Master learning materials: analyzing metrics for continuous improvement

The primary measurement during the Inspect and Adapt (I&A) event in SAFe is the program predictability measure. This metric assesses the Agile Release Train's (ART) ability to deliver on its commitments within a Program Increment (PI). It helps teams understand how accurately they can plan and execute work, providing a basis for continuous improvement. By focusing on predictability, organizations can improve their planning processes, align better with business objectives, and ensure more reliable delivery of value.