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PEGAPCSA87V1 Exam Dumps - Pegasystems Pega CSA Questions and Answers

Question # 54

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Options:

A.

Replace the Wait step in the Item Return stage with a Change Stage step.

B.

Add a condition to skip the Item Return stage when a return is not necessary.

C.

Add an Item Retention alternate stage and define a process for retention of item.

D.

Add a decision in the Item Return process to change the stage when a return is not necessary.

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Question # 55

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.

How does assignment urgency impact the deadline and passed deadline intervals?

Options:

A.

Urgency value remains at 100, but other service level processing continues.

B.

Urgency value continues to increment as configured.

C.

Service level processing is halted until the assignment is completed.

D.

The user is notified that the maximum urgency has been reached.

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Question # 56

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim. How do you implement the requirements so each approver can work independently?

Options:

A.

Create three parallel processes with approval assignments.

B.

Route to a workbasket where all three roles have access.

C.

Create business logic to route to the different approvers.

D.

Create an approval step with cascading approval.

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Question # 57

Which business need do you address through delegation?

Options:

A.

A service representative must attach the appropriate form when emailing a customer

B.

A risk officer wants to adjust the income threshold for automobile loans.

C.

A care supervisor wants to authorize a second opinion for an insurance claim.

D.

A general manager must approve catering proposals that exceed EUR5000

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Question # 58

Choose two scenarios that you configure using procedural processing. (Choose Two)

Options:

A.

A prescription order page with a list of available prescriptions sent from the customer's health care provider. When the user opts to fill one or more prescriptions, the cost summary updates.

B.

A restaurant reservation page in which the user chooses a reservation and the system returns the number of available tables.

C.

A purchase order request page with a summary of items. The order total price updates after the customer changes a quantity.

D.

A flight booking page where customers can adjust the location and date of the departure and return flights. The ticket prices recalculate after the customer chooses the "recalculate price" option.

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Question # 59

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.

How do you satisfy this security requirement?

Options:

A.

Update the Author role to include the required analyst reports.

B.

Create a new Analyst role with the required access.

C.

Add the analyst to the Manager role.

D.

Add the analyst to both the Author role and the Case Manager channel interface.

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Question # 60

You are creating a case type to process job applications for a large corporation. Jobapplications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check. How do you configure a case type to achieve the required behavior?

Options:

A.

Create a process for the physical assessment that is followed by a process for the backgroundcheck.

B.

Create a process for the physical assessment that is parallel to the background check process.

C.

Create a process on one stage for the background check and a process on another stage for the physical assessment.

D.

Create a process for the background check and an optional process for the physical assessment.

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Question # 61

A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?

Options:

A.

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

B.

Call a data transform to copy the case ID from pyWorkPage to the email.

C.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

D.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

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Question # 62

Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)

Options:

A.

Generate the latest code from business-friendly metaphors.

B.

Empower project participants to review development progress.

C.

Facilitate collaboration between business and IT around working models.

D.

Automate custom business processes.

E.

Enter and store business requirements in the application.

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Question # 63

A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.

Select the case type relationship that satisfies the requirement.

Options:

A.

Make both loan request and credit check top cases.

B.

Make credit check a spin-off case of credit card request.

C.

Make credit check a child case of credit card request.

D.

Make credit card request a child case of credit check.

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Exam Code: PEGAPCSA87V1
Exam Name: Pega Certified System Architect (PCSA) 87V1
Last Update: Feb 23, 2025
Questions: 253
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