Pass PL-400 Exam Guide

Scenario: User1 reports that performance is slow when viewing total billed customer time.

A plug-in for Dynamics 365 Sales automatically calculates the total billed time from all activities on a particular customer account, including sales representatives' visits, phone calls, email correspondence, and repair time compared with hours spent.

User5 receives the error message: ‘Endpoint unavailable’ during a test of the technician dispatch ISV solution.

When you choose to use a synchronous execution mode any failure will be reported back to the user of the application with an Endpoint unavailable error dialog informing the user that the webhook service endpoint may be configured incorrectly or is not available.

Scenario: Customer satisfaction surveys are recorded with Microsoft Forms Pro.

Box 1: Flip switch

The flip switch is like an on/off switch, providing a choice between two values.

Box 2: Linear gauge

The linear gauge lets your users input numerical values by dragging a slider instead of typing in the exact quantity. The slider provides whole number input and display only. Use this control for any numerical and money columns.

Box 3: Option set

The choice control presents a set of options for your users to choose from when entering data.

You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns that are called Choices. When you add a choices column, you can specify multiple values that will be available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down list.

Scenario:

Qualified leads must be collected from local bike fairs.

Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers.

By using a Dynamics 365 connector, you can create flows that initiate when an event occurs in Dynamics 365,

or some other service, which then performs an action in Dynamics 365, or some other service.

In Power Automate, you can set up automated workflows between your favorite apps and services to

synchronize files, get notifications, collect data, and more.