Your system administrator reports an amber, non-blinking light on one of your Exadata storage disks. You immediately execute the 'list physicaldisk where diskType=HardDisk and status=failed DETAIL' command on the Exadata storage system and the specified disk is indeed reported as failed. Platinum Support has not been enabled for this system. Enterprise Manager Cloud Control is monitoring the system.
What is the next step that you should perform before you do anything else?
Which two statements are true about Exadata System Software metrics and alerts on an Exadata Database Machine?