Newly Released Salesforce CRT-402 Exam PDF

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Question 8

Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?

Options:

Formula Field

Workflow Update

Case Process

Lightning Process Builder

Question 9

An app builder has created a report for sales people toview records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answers

Options:

Check organization-wide defaults

Check the user’s profile for object settings.

Check the report folder sharing settings

Check reports filter

Check Sharing rules

Question 10

The VP of account management at Universal Containers has requestedthat all contacts mailing postal codes match the associated accounts shipping postal code. How can this be enforced using validation rules?

Options:

Create a validation rule using the distance() function

Create a validation rule using a compare operator

Create a validation rule using the geolocation() function

Create a validation rule using a not equal operator

Question 11

Acustomer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?