New Release SPHR HRCI certification Questions

Answer option D is correct.Virtual coaching is one method of leadership development. Used as part of overall coaching activities, it employs multiple sources of electronic media to reinforce management development. See Chapter 5 for more information. Mentoring (A), Peer to peer (B) and Leadership coaching (C) all primarily take place in a face-to-face setting.

Chapter: Human Resource Development

Objective: Talent Management

Answer option B is correct.A skip-level interview provides an opportunity for a manager's manager to obtain insight into the goals and satisfaction of employees in the work group. An employee survey (A) is best used to gather information about various issues that can be collated and summarized. A focus group (B) can be used to involve employees in the decision-making process. A brown-bag lunch (D) is an effective way for senior managers to meet with small groups of employees to answer questions about the company goals and mission and to obtain feedback about operations. See Chapter 7 for more information.

Chapter: Employee and Labor Relations

Objective: Employee Relations

Answer option D is correct.A sit-down strike occurs when employees stop working and stay in the building. This is considered as an unlawful strike.Answer option A is incorrect. A strike occurs when the union decides to stop working.Answer option B is incorrect. A lockout occurs when management shuts down operations to keep the union from working.Answer option C is incorrect. A wildcat strike occurs in violation of a contract clause prohibiting strikes during the term of the contract.

Chapter: Employee and Labor Relations

Objective: Union Organization