Scenario 7:Established in 2005 in Arizona, the US. Hitec is one of The leading online retail companies. It Is especially known for electronic devices, such as televisions, telephones, and laptops. Hitec strives to continually enhance customer satisfaction and optimize its technology platforms and applications. the company's website and mobile application provide a range of features designed to simplify the online shopping experience, including customized product recommendations and a user-friendly search engine. The system enables customers to easily track the progress of their orders made through any of Hitec's platforms, in addition. Hitec employs a comprehensive customer management system to collect and manage customer information, including payment history, order details, and individual preferences.
Recently. Hitec had to deal with a serious cybersecurity incident that resulted in a data breach. Following numerous customer complaints about the malfunctioning of the ordering system. Hitec's engineers initiated an investigation into their network. The investigation unveiled multiple instances of unauthorized access by two distinct attackers. They gamed access sensitive customer information, such as credit card numbers and login credentials. Instead of promptly sharing information about the detected threats with other companies in the cybersecurity alliance and asking for help, Hitec chose to rely solely on its own detection and response capabilities. After resolving the incident, the company publicly acknowledged falling victim to a data breach. However, it refrained from disclosing specific details regarding the impact it had on its customers
Two weeks after the cyberattack, another retail company, Buyent, made an announcement regarding their successful prevention of a similar data breach unlike Hitec. Buyent took a transparent approach by providing detailed insights into the attacker's methods and the step-by-step procedures they employed to mitigate the attack. As both companies were part of the same cybersecurity alliance, Buyent willingly shared the requested information in accordance with their established information sharing and coordination framework, ensuring that any personal data shared was processed in a manner that prevented direct attribution to specific data subjects. This Involved utilizing additional information, which was kepi separately and secured through technical and organizational measures.
To ensure secure transmission. Buyent sent links that required a password for access, protecting the encrypted files sent to Hitec These files included comprehensive guidelines and approaches adopted hy Buyent to effectively detect and respond to cybersecurity events.
Upon careful analysis of the provided Information. Hitec concluded that their previous attack was primarily attributed to weaknesses in their detection capabilities in response. Hitec made strategic changes to their procedures. They implemented the utilization of Darknet as a technical approach to detect suspicious and malicious network activities. Furthermore, Hitec established a new security policy which required regular network and system testing By implementing these controls. Hilec aimed tostrengthen Us ability to identify system vulnerabilities and threats, thereby boosting the overall cybersecurity defense.
Lastly, Hitec decided to contract a training provider to conduct cybersecurity training for its employees. They agreed to provide a training session that covered essential cybersecurity practices applicable to all staff, regardless of their roles within the company As the agreed upon training date approached, the training provider requested the necessary documentation from Hitec. Including the cybersecurity policy and specific examples related to the practices or guidelines employed by the company. After Hitec did not deliver the requested resources, the training provider refused to conduct the training session.
Based on the scenario above, answer the following question:
Based on scenario 7, what method did Buyent use to ensure secure file sharing when transmitting information to Hitec?
Scenario 3:EsteeMed is a cardiovascular institute located in Orlando. Florida H Is known for tis exceptional cardiovascular and thoracic services and offers a range of advanced procedures, including vascular surgery, heart valve surgery, arrhythmia and ablation, and lead extraction. With a dedicated team of over 30 cardiologists and cardiovascular surgeons, supported by more than IUU specialized nurses and technicians, EsteeMed Is driven by a noble mission to save lives Every year. it provides its services to over 50,000 patients from across the globe.
As Its reputation continued to grow. EsteeMed recognized the importance of protecting Its critical assets. It Identified these assets and implemented the necessary measures to ensure their security Employing a widely adopted approach to Information security governance. EsteeMed established an organizational structure that connects the cybersecurity team with the information security sector under the IT Department.
Soon after these changes, there was an incident where an unauthorized employee transferred highly restricted patient data to the cloud The Incident was detected by Tony, the IT specialist. As nospecific guidelines were in place to address such unlikely scenarios, Tony promptly reported the incident to his colleagues and, together. they alerted the board of managers Following that, the management of EsteeMed arranged a meeting with their cloud provider to address the situation.
During the meeting, the representatives of the cloud provider assured themanagement of the EsteeMed thatthe situation will be managed effectively The cloud provider considered the existing security measures sufficient to ensure the confidentiality, Integrity, and availability of the transferred data Additionally, they proposed a premium cloud security package that could offer enhanced protection for assets of this nature. Subsequently, EsteeMed's management conducted an internal meeting following the discussion with the cloud provider.
After thorough discussions, the management determined that the associated costs of implementing further security measures outweigh the potential risks at the present lime Therefore, they decided to accept the actual risk level for the time being. The likelihood of a similar incident occurring in the futurewas considered low. Furthermore, the cloud provider had already implemented robust security protocols.
To ensure effective risk management. EsteeMed had documented and reported its risk management process and outcomes through appropriate mechanisms, it recognized that decisions about the creation, retention, and handling of documented information should consider various factors. These factors include aspects such as the intended use of the Information. Its sensitivity, and the external and internal context in which It operates.
Lastly. EsteeMed identified and recorded its assets in an inventory to ensure their protection. The inventory contained detailed information such as the type of assets, their size, location, owner, and backup information.
Based on the scenario above, answer the following question:
What type of organizational structure did EsteeMed adopt?
Scenario 8:FindaxLabs is a financial institution that offers money transfers services globally The company Is known for quick money transfers at a low cost. To transfer money, users register with their email addresses and submit a photo of their ID card for identity verification. They also need to provide the recipient s bank account details alongside their own bank account details. Users can track the transfer through their accounts, either from the website or mobile app. As the company operates in a highly sensitive industry, it recognizes the importance of ensuring cybersecurity. As such, FindaxLabs has addressed its cybersecurity concerns through its business continuity plan.
Nevertheless, a few months ago, FindaxLabs detected suspicious activity on its network and realized that it was being attacked The attackers tried to gain access to customer information. Including emails,bank account numbers, and records of financial transactions. Upon receiving the alert, the incident response team responded swiftly Following the ICT readiness for business continuity (IRBC) policy and procedures, they immediately took down the communication channels to the server and went offline. Subsequently, they conducted vulnerability testing and network scanning, but did not identify any other backdoors. After dodging this attack, the company completely changed its approach toward cyber threats. Consequently, cybersecurity became one of their highest priorities.
FindaxLabs established a more comprehensive cybersecurity incident management plan based on its cybersecurity Incident management policy 10 effectively handle and mitigate future incidents and vulnerabilities. The cybersecurity incident management plan outlined a structured approach based on industry best practices and included various phases of the incident response process
The company also created a post-incident report to evaluate the effectiveness of their response capabilities and identify areas for improvement It documented all relevant information related to the incident, such as category, priority, status, and actions taken to resolve it Based on this documentation, it defined the IRBC activities that helped them respond to and recover from disruptions, creating an IRBC timeline. The timeline consisted of three main stages: incident detection, response, and recovery. The company evaluated whether IRBC objectives were met for each phase. Through this evaluation, they determined that improved collaboration between business managers and ICT staff, as well as the implementation of preventive measures such as antivirus and firewalls, would have provided layered protection and better integration of cybersecurity into the business continuity strategy.
Based on the scenario above, answer the following question:
Based on scenario 8, has FindaxLabs completed the "Do" phase of the Plan-Do-Check-Act cycle In IRBC?
Alice is the HR manager at a medium-sized technology company She has noticed that the company's customer support team has struggled to meet the organization's goal of improving customer satisfaction. After discussing this with the team leads, Alice decided to analyze the training needs for the customer support department and followed a systematic approach to determine the training requirements. What is the next step Alice should lake after identifying and evaluating the abilities that the customer support employees should possess when performing their tasks?
TESTED 19 Sep 2024
