HRCI SPHR Based on Real Exam Environment

Answer option C is correct.Performance feedback bias such as the halo/horn effect, leniency, and central tendency can (but don't always) exist whenever managers are asked to make a discriminatory judgment, including in rating performance and selecting new hires. Note that not all discrimination is unlawful; it is in fact necessary to make distinguishing decisions on the job. Discrimination becomes unlawful when the performance is not rated according to neutral, job-related standards.

Chapter: Human Resource Development

Objective: Review Questions

Answer option C is correct.The learning evaluation method focuses on how well the training resulted in learning new skills. The reaction evaluation method (D) focuses on participant reactions. The behavior evaluation method (B) measures on-the-job behavior changes as a result of training, and the results evaluation method (A) measures organizational results. Of the four methods, the results evaluation method is considered the most valuable for the organization.

Chapter: Human Resource Development

Objective: Review Questions

Answer option B is correct.Job design is made up of several factors related to how the work gets done, broken into two categories: job enrichment and job enlargement (A). Task identity, task significance and feedback are examples of job-enrichment activities that can significantly influence job satisfaction through design. KPI's (D, C) can be used as performance appraisal criteria, but are not directly related to job enrichment activities.

Chapter: Human Resource Development

Objective: Review Questions

Answer option A is correct.

Chapter: Workforce Planning and Employment

Objective: Organization Exit/Off-Boarding Processes