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What support should a Renewal Manager take from the Customer Success Manager? (Choose the best answer.)
Oversee the closure of contracts.
Book customer-service briefings.
Communicate new green field opportunities.
Communicate value and the impact of Cisco solutions
How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?
by delegating all tasks to them
by overseeing the team's performance and providing feedback
by collaborating to understand customer goals and satisfaction
by ensuring everyone works in clear silos with minimal interaction
TESTED 23 Dec 2024