Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agentsof the same distributor.
Which feature only supports these requirements?
Universal Containers’ organization wide-defaults model is Private for the Account object. A sales rep owns two opportunitiesin one Account. The Sales Repprofile has Create/Edit access to opportunity records.
Which level of access will the sales rep have to the related Account record?
Sales executives at Universal Containers (UC) want to create list views to filter opportunities for large at-risk opportunities, These list views should only be available to certain executives who specialize in closing problematic deals.
What should UC do to solve this requirement?
Universal Containers requested to leverage Lightning Web Components (LWC) to improve support reps’ user experience. LWC will be used as view layer, and Apex classes will have the business logic.
Which attention points should the development team consider when implementing this solution?
TESTED 22 Jan 2025
