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ACSS-3300 3312 Dumps PDF

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Question 8

A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component.

Which task can be performed from this view?

Options:

A.

Create a new skillsets.

B.

Delete a supervisor.

C.

Add a skillset to a script.

D.

Schedule an Agent to Skillset assignment.

Question 9

A customer with Avaya Aura® Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application.

Which statement regarding converting scripts is true?

Options:

A.

Only an administrator logged in with webadmin credentials can perform the conversion.

B.

The original script application must be in the Contact Center View.

C.

The original script application must be in the Local View.

D.

The conversion of a script to a flow results in two scripts, the original script version and the new flow version.

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ACSS-3300 3312 Dumps PDF,
Exam Code: 3312
Exam Name: Avaya Aura® Contact Center Administration Exam
Last Update: Nov 24, 2024
Questions: 66
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