A customer with Avaya Aura® Contact Center (AACC) needs to create a new Contact Center Management agent.
Which three features can be assigned to a Contact Center Management agent? (Choose three.)
A supervisor in an Avaya Aura® Contact Center (AACC) SIP environment would like to play an announcement and collect digits from a caller using the following TFE command:
GIVE IVR WITH VXML TREATMENT voicexml
PARAMETERS
What is a valid input after the parameters command?
You just installed a new Avaya Aura® Contact Center (AACC) installation and you need to configure it to communicate to the Avaya Aura® Media Server (AAMS).
Which configuration options do you need to configure to accomplish this?
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.
Which three variables types support this class type? (Choose three.)
Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)
Refer to the exhibit.
The flow in the exhibit has been created in Avaya Aura® Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will hear a technical difficulties announcement, and then proceed to the Logic Block. After the technical difficulties announcement, the caller should be disconnected.
To provide a disconnect, to which block should the technical difficulties output block be connected?
A customer with Avaya Aura® Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component.
Which task can be performed from this view?
A customer with Avaya Aura® Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application.
Which statement regarding converting scripts is true?
TESTED 22 Feb 2025
