The illuminated amber LED on an expansion enclosure typically indicates a fault. In the context of Dell PowerStore expansion enclosures, an amber light can signify various issues such as power supply problems, cooling system malfunctions, or other operational faults that may affect the enclosure’s performance.
When troubleshooting, the following steps are generally taken:
Identify the specific LED that is illuminated amber using the hardware documentation.
Consult the Dell PowerStore Hardware Guide to determine the exact nature of the fault indicated by the amber LED.
Follow the recommended actions provided in the guide, which may include checking power connections, ensuring proper airflow, or other hardware checks.
If the issue persists, contact Dell Support for further assistance, providing them with the details of the fault LED and any other relevant information observed.
It’s important to address any faults indicated by an amber LED promptly to maintain the integrity and reliability of the storage system. The Dell PowerStore documentation provides comprehensive information on LED indicators and troubleshooting steps to help resolve such issues effectively.
Questions 5
Which type of device is supported in expansion enclosures?
The type of device supported in expansion enclosures for Dell PowerStore systems isNVMe SSD.
Starting with PowerStoreOS 3.0, the PowerStore models 500, 1200, 3200, 5200, and 9200 support 24-drive 2U NVMe expansion enclosures using 2.5-inch NVMe SSD drives for additional capacity1.
The NVMe expansion enclosures do not support NVMe SCM drives1.
The base enclosure can support all NVMe SSDs or a mix of NVMe SSDs and NVMe SCM drives (for the metadata tier) with an NVMe expansion enclosure attached1.
Before attaching an NVMe expansion enclosure, all drive slots 0 to 21 in the base enclosure must be populated1.
Each appliance in a PowerStore cluster supports up to three NVMe expansion enclosures1.
For more detailed information on the supported devices in expansion enclosures for Dell PowerStore systems, you can refer to the Dell PowerStore: Technical Primer1.
Questions 6
Which account credentials are needed to run diagnostic commands?
The account credentials needed to run diagnostic commands on Dell PowerStore Maintenance are for theserviceaccount.
The service account is specifically designed for performing specialized service functions, including running diagnostic commands1.
To run service commands, you would typically:
Enable SSH in PowerStore Manager under Settings.
Use an SSH client to connect to the management IP.
Log in using the username and password for the service account2.
The service account has the necessary permissions to execute service scripts and commands that are used for diagnostics and troubleshooting3.
It is important to note that the service account password should be changed from the default during the initial configuration of the appliance for security purposes1.
For more detailed information on using the service account for diagnostics and other service tasks, refer to the Dell PowerStore Service Scripts Guide or contact Dell Support.
Questions 7
What is the reason for the best practice of leaving 2 Us of space at the bottom of the rack when racking Dell EMC PowerStore systems?
The reason for the best practice of leaving 2 Us of space at the bottom of the rack when racking Dell EMC PowerStore systems is toleave room for serviceability.
When installing a Dell EMC PowerStore system, it is recommended to leave 2 Us of space at the bottom of the rack.
This space is not for cooling, wheel clearance, or stability, but rather to ensure that there is enough room for service activities1.
Serviceability involves the ability to access and maintain hardware components easily. The additional space allows for better maneuverability and access to the system for maintenance and repairs.
Following this best practice helps in preventing potential issues that might arise from cramped spaces, which can make it difficult to perform necessary service tasks1.
For more detailed information on installation best practices, refer to the Dell EMC PowerStore Quick Start Guide or the Best Practices Guide21.