CTPRP Exam Dumps - Shared Assessments Third Party Risk Management Questions and Answers

 Risk culture is the term used to describe the collective way that an organization thinks about, manages, and responds to risk. It is influenced by the organization’s values, beliefs, norms, and practices, as well as the external environment and stakeholders. Risk culture affects how employees perceive, communicate, and act on risk issues, and how they balance risk and reward in their decision making. A strong risk culture is one that supports the organization’s strategic objectives, fosters accountability and transparency, and promotes learning and improvement. A weak risk culture is one that undermines the organization’s risk management framework, creates silos and conflicts, and exposes the organization to excessive or unnecessary risks. References:

• Shared Assessments CTPRP Study Guide, page 13, section 2.1.1
• GARP Best Practices Guidance for Third Party Risk, page 5, section 2.1
• Organizational culture | Definition, Benefits and Challenges

The best approach to address the conflict between the vendor’s legal obligations to retain data for tax purposes and the company’s policy to require data return or destruction at contract termination is A. Determine if a policy exception and approval is required, and require that data safeguarding obligations continue after termination. This approach recognizes that the vendor may have valid reasons to retain some data for a certain period of time, and that the company may have flexibility to grant exceptions to its policy under certain circumstances. However, this approach also ensures that the company maintains oversight and control over the data that the vendor retains, and that the vendor continues to comply with the data safeguarding obligations, such as encryption, access control, audit, and breach notification, until the data is returned or destroyed. This approach balances the interests and risks of both parties, and minimizes the potential for data breaches, misuse, or loss.

The other approaches are not the best ways to address the conflict, as they may create more problems or risks for either party. B. Change the risk rating of the vendor to reflect a higher risk tier. This approach does not resolve the conflict, but rather shifts the responsibility to the company to manage the increased risk of the vendor retaining the data. Changing the risk rating may also affect the contract terms, such as pricing, service level agreements, or liability clauses, and may require renegotiation or termination of the contract. C. Insist the vendor adheres to the policy and contract provisions without exception. This approach is too rigid and may not be feasible or reasonable for the vendor, especially if they have legal obligations to retain the data. This approach may also damage the relationship and trust between the parties, and may lead to disputes or litigation. D. Conduct an assessment of the vendor’s data governance and records management program. This approach is too time-consuming and costly, and may not be necessary or relevant for the conflict. Conducting an assessment may provide some assurance about the vendor’s data practices, but it does not address the underlying issue of the conflicting data retention requirements. Moreover, conducting an assessment may not be possible or appropriate during the contract negotiation process, as it may require access to the vendor’s systems, data, or personnel. References:

• : Best Practices for Data Destruction - ed
• : CHALLENGES AND RISKS INVOLVED WITH DATA RETENTION - DataOlogie
• : Third-Party Risk Management: Final Interagency Guidance
• : Ensuring Data Protection for Third Parties: Best Practices | UpGuard Blog

 A regulation is a rule of order having the force of law, prescribed by a superior or competent authority, relating to the actions of those under the authority’s control. Regulations are issued by various government departments and agencies to carry out the intent of legislation enacted by the legislature of the applicable jurisdiction. Regulations also function to ensure uniform application of the law. A standard is a guideline established generally by private-sector bodies and that are available for use by any person or organization, private or government. The term includes what are commonly referred to as ‘industry standards’ as well as ‘consensus standards’. Standards are developed through a voluntary process of collaboration and consensus among stakeholders, such as manufacturers, consumers, regulators, and experts. Standards may reflect best practices, technical specifications, performance criteria, or quality requirements. Standards do not have the force of law unless they are adopted or referenced by a regulation. Therefore, a regulation must be adhered to by all companies subject to its requirements, but companies can voluntarily choose to follow standards that are relevant and beneficial to their operations, products, or services. References:

• The Difference Between Regulations and Standards
• Regulations vs Standards: Clearing Up the Confusion - AEM
• Standards vs. Regulations
• Certified Third Party Risk Professional (CTPRP) Study Guide

Incident response and incident notification are two related but distinct processes that organizations should follow when dealing with security incidents. Incident response is the process of identifying, containing, analyzing, eradicating, and recovering from security incidents, while incident notification is the process of communicating the relevant information about the incident to the appropriate internal and external stakeholders, such as senior management, regulators, customers, and media12.

Not all security incidents are security breaches, which are defined as unauthorized access to or disclosure of sensitive or confidential information that could result in harm to the organization or individuals3. A security incident may become a security breach based on the analysis of the impact, scope, and severity of the incident, as well as the applicable legal and regulatory requirements. When a security breach is confirmed or suspected, the organization should trigger its incident notification or crisis communication process, which should include the following elements:

• A clear definition of roles and responsibilities for notification and communication
• A list of internal and external stakeholders who need to be notified and their contact information
• A set of predefined templates and messages for different types of incidents and audiences
• A communication strategy and timeline that aligns with the incident response plan and the business continuity plan
• A feedback mechanism to monitor and measure the effectiveness of the communication and adjust as needed

Incident notification and communication are critical for managing the reputation, trust, and compliance of the organization, as well as for mitigating the potential legal, financial, and operational consequences of a security breach. References:

• 1: Incident Response Plan: Frameworks and Steps
• 2: A Guide to Incident Response Plans, Playbooks, and Policy
• 3: What is Incident Response? Plan and Steps
• : Incident Response and Breach Notification
• : Incident Response Communication: Best Practices
• : The Importance of Incident Response Communication

Indemnification is a contractual obligation by which one party agrees to compensate another party for any losses or damages that may arise from a specified event or circumstance. Mutual indemnification means that both parties agree to indemnify each other for certain losses or damages, such as those caused by a breach of contract, negligence, or violation of law. Mutual indemnification can enable each party to share the amount of information security risk, as it can provide a mechanism for allocating the responsibility and liability for any security incidents or breaches that may affect either party or their customers. Mutual indemnification can also incentivize each party to maintain adequate security controls and practices, as well as to cooperate and communicate effectively in the event of a security incident or breach.

The other options are not contract clauses that enable each party to share the amount of information security risk, because:

• A. Limitation of liability is a contract clause that limits the amount or type of damages that one party can claim from another party in the event of a breach of contract or other legal action. Limitation of liability does not enable each party to share the amount of information security risk, as it can reduce or cap the liability of one party, but not necessarily distribute or balance the risk between both parties.
• B. Cyber insurance is a type of insurance policy that covers the costs and losses resulting from cyberattacks, data breaches, or other cyber incidents. Cyber insurance does not enable each party to share the amount of information security risk, as it can transfer or mitigate the risk to a third-party insurer, but not necessarily allocate or share the risk between both parties.
• C. Force majeure is a contract clause that excuses one or both parties from performing their contractual obligations in the event of an unforeseen or unavoidable event or circumstance that is beyond their control, such as a natural disaster, war, or pandemic. Force majeure does not enable each party to share the amount of information security risk, as it can suspend or terminate the contract in the event of a force majeure event, but not necessarily distribute or balance the risk between both parties.

References:

• Shared Assessments CTPRP Study Guide, page 62, section 5.2.2: Contractual Terms
• Third-Party Risk Management: Vendor Contract Terms and Conditions, section: Indemnification
• Cybersecurity risks from third party vendors: PwC, section: Contractual terms and conditions
• [Third-Party Risk Management: The 3rd Party Ecosystem: How to Manage the Risk While Keeping the Benefit], section: Contractual Terms and Conditions

This statement is false because network connectivity or remote access may trigger a higher vendor risk classification for any third party that has access to the organization’s network, systems, or data, regardless of whether they process personal information or not. Network connectivity or remote access increases the exposure of the organization to cyberattacks, data breaches, or unauthorized access by malicious actors. Therefore, the organization should assess the security controls and practices of the third party, such as encryption, authentication, firewall, antivirus, and patch management, to ensure that they meet the organization’s standards and expectations. The organization should also monitor the network activity and performance of the third party, and establish clear policies and procedures for granting, revoking, or modifying access rights. The other statements (A, B, and C) are true regarding the primary factors in determining vendor risk classification, as they reflect the potential impact, likelihood, and severity of the risks associated with the vendor’s location, importance, and data processing. References:

• Vendor Classification, Shared Assessments
• Impact of Risk Attributes on Vendor Risk Assessment and Classification, SSRN
• Guide to Vendor Risk Assessment, Smartsheet
• How Do You Determine Vendor Criticality?, UpGuard

Data classification is the process of categorizing data according to its type, sensitivity, and value to the organization if altered, stolen, or destroyed1. Data classification helps an organization understand the risk level of its data and implement appropriate controls to protect it. Data can be classified into three risk levels: low, moderate, and high23. Low risk data are data that are intended for public disclosure or have no adverse impact on the organization’s mission, safety, finances, or reputation if compromised23. Sanitized customer data used for aggregated profiling are an example of low risk data, as they do not contain any personally identifiable or sensitive information that could be exploited for criminal or other wrongful purposes. Sanitized data are data that have been modified to remove or obscure any confidential or identifying information, such as names, addresses, phone numbers, etc. Aggregated data are data that have been combined or summarized from multiple sources to provide statistical or analytical insights, such as trends, patterns, averages, etc. Sanitized and aggregated data are often used for research, marketing, or business intelligence purposes, and do not pose a significant threat to the organization or the customers if exposed. References:

• 1: What is Data Classification? | Best Practices & Data Types | Imperva
• 2: Data Classification Guideline (1604 GD.01) - Yale University
• 3: Risk Classifications | University IT
• : Data Classification Policy - Shared Assessments
• : What is Data Sanitization? | Definition and Examples | Imperva
• : What is Data Aggregation? | Definition and Examples | Imperva

Workstation and endpoint security refers to the protection of devices that connect to a network from malicious actors and exploits1. These devices include laptops, desktops, tablets, smartphones, and IoT devices. Workstation and endpoint security can involve various measures, such as antivirus software, firewalls, encryption, authentication, patch management, and device management1.

Among the four options, the use of multi-tenant laptops poses the greatest risk potential for workstation and endpoint security. Multi-tenant laptops are laptops that are shared by multiple users or organizations, such as in a cloud-based environment2. This means that the laptop’s resources, such as memory, CPU, storage, and network, are divided among different tenants, who may have different security policies, requirements, and access levels2. This can create several challenges and risks, such as:

• Data leakage or theft: If the laptop is not properly isolated or encrypted, one tenant may be able to access or compromise another tenant’s data or applications2. This can result in data breaches, identity theft, or compliance violations.
• Malware infection or propagation: If one tenant’s laptop is infected by malware, such as ransomware, spyware, or viruses, it may spread to other tenants’ laptops through the shared network or storage2. This can disrupt the laptop’s performance, functionality, or availability, and cause damage or loss of data or applications.
• Resource contention or exhaustion: If one tenant’s laptop consumes more resources than allocated, it may affect the performance or availability of other tenants’ laptops2. This can result in slow response, poor user experience, or service degradation or interruption.
• Configuration or compatibility issues: If one tenant’s laptop has different or conflicting settings, preferences, or applications than another tenant’s laptop, it may cause errors, crashes, or compatibility problems2. This can affect the laptop’s functionality, reliability, or usability.

Therefore, the use of multi-tenant laptops should trigger more investigation due to greater risk potential, and require more stringent and consistent security controls, such as:

• Segmentation or isolation: The laptop should be logically or physically separated into different segments or zones for each tenant, and restrict the communication or interaction between them2. This can prevent unauthorized access or interference between tenants, and limit the impact of a security incident to a specific segment or zone.
• Encryption or obfuscation: The laptop should encrypt or obfuscate the data and applications of each tenant, and use strong encryption keys or algorithms2. This can protect the confidentiality and integrity of the data and applications, and prevent data leakage or theft.
• Antivirus or anti-malware: The laptop should install and update antivirus or anti-malware software, and scan the laptop regularly for any malicious or suspicious activities2. This can detect and remove any malware infection or propagation, and prevent damage or loss of data or applications.
• Resource allocation or management: The laptop should allocate or manage the resources of each tenant, and monitor the resource consumption and utilization2. This can ensure the performance or availability of the laptop, and prevent resource contention or exhaustion.
• Configuration or standardization: The laptop should configure or standardize the settings, preferences, or applications of each tenant, and ensure the compatibility or interoperability between them2. This can avoid errors, crashes, or compatibility issues, and improve the functionality, reliability, or usability of the laptop.

References: 1: What is Desktop Virtualization? | IBM1 2: Multitenant organization scenario and Microsoft Entra capabilities2

A well-defined third party risk management program does not require conducting onsite or virtual assessments for all third parties, as this would be impractical, costly, and inefficient. Instead, a TPRM program should adopt a risk-based approach to determine the frequency, scope, and depth of assessments based on the inherent and residual risks posed by each third party. This means that some third parties may require more frequent and comprehensive assessments than others, depending on factors such as the nature, scope, and criticality of their services, the sensitivity and volume of data they access or process, the regulatory and contractual obligations they must comply with, and the results of previous assessments and monitoring activities. A risk-based approach to assessments allows an organization to allocate its resources and efforts more effectively and efficiently, while also ensuring that the most significant risks are adequately addressed and mitigated. References:

• Shared Assessments, CTPRP Job Guide, page 9: “The frequency, scope, and depth of assessments should be determined by the inherent and residual risks posed by each third party.”
• OneTrust, [What is Third-Party Risk Management?]: “A risk-based approach to third-party risk management means that you prioritize your efforts and resources based on the level of risk each vendor poses to your organization.”
• [Deloitte], [Third Party Risk Management: Managing Risk]: “A risk-based approach to third-party risk management helps organizations prioritize their efforts and resources based on the level of risk each third party poses to the organization.”

 Security vulnerabilities and security defects are not synonymous, but rather different concepts that relate to the security of software products or services. A security vulnerability is a weakness or flaw in the software that can be exploited by an attacker to compromise the confidentiality, integrity, or availability of the system or data12. A security defect is a mistake or error in the software code that causes the software to behave in an unexpected or incorrect way34. A security defect may or may not lead to a security vulnerability, depending on the context and impact of the defect. For example, a security defect that causes a buffer overflow may result in a security vulnerability that allows an attacker to execute arbitrary code on the system. However, a security defect that causes a spelling error in the user interface may not pose a security risk at all.

Security vulnerabilities and security defects have different causes, consequences, and solutions. Security vulnerabilities are often caused by design flaws, logic errors, or insufficient security controls in the software12. Security defects are often caused by poor coding practices, lack of testing, or human mistakes in the software development process34. Security vulnerabilities can have severe consequences for the software users, providers, and stakeholders, such as data breaches, identity theft, fraud, or sabotage12. Security defects can have various consequences for the software functionality, performance, or usability, such as crashes, glitches, or bugs34. Security vulnerabilities require proactive and reactive measures to prevent, detect, and mitigate the potential attacks, such as security testing, patching, monitoring, and incident response12. Security defects require corrective and preventive measures to identify, resolve, and avoid the errors, such as code review, debugging, refactoring, and quality assurance34.

Therefore, the statement that security vulnerabilities and security defects are synonymous is FALSE. They are distinct but related aspects of software security that require different approaches and techniques to address them. References: 1: What is a Software Vulnerability? | Veracode 2: Software Security: differences between vulnerabilities and Defects 3: What is a Software Defect? - Definition from Techopedia 4: Are vulnerabilities discovered and resolved like other defects? - Springer