CSA Exam Dumps - ServiceNow Certified System Administrator Questions and Answers

Group [sn_user_group]

Group [sys_user_group]

Group [s_sys_group]

Group [u_sys_group]

Schema Mapping

Automatic Mapping

Mapping Assist

Mapping Dashboard

App Package

Updated Pack

Patch

Plugin

App Updated Set

A column is a field in the database and a record is one user

A column is one field and a record is one row

A column is one field and a record is one column

A column contains data from one user and a record is one set of fields

Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.

Performance Analytics can show trends; Reports cannot.

Reports can be run on a scheduled basis; Performance Analytics cannot.

Performance Analytics data can be published to Dashboards; Reports cannot.

Performance Analytics shows KPIs; Reporting does not.

CSS, SOAP, and Excel

XML. CSV, and Excel

SOAP, REST, and XML

XML, SOAP, and CSS

CSDM Items

CMDB

Configuration item

Service Offerings

Asset

Application Configuration

Verbose Log

Access Control Rules

Application Scope

Activate application trigger spoke

Activate trigger security rules

Activate application spoke, and plug-ins as needed

Assign Application trigger role [sn_app_trigger_write] to SME

Activate application plugins only

Task Escalation Clock

Service Level Agreements

Inactivity Monitor

Response Time Clock

Business Time Remaining