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Community-Cloud-Consultant Exam Dumps - Salesforce Community Cloud Questions and Answers

Question # 24

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Options:

A.

Update the Admin profile so that the Knowledge tab is visible.

B.

Add the Global Header permission set to all Community users.

C.

Edit the Partner Community profile so that the Knowledge tab is visible.

D.

Create a Knowledge article and make it visible to the appropriate channel.

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Question # 25

Universal Containers built a Community to expose Leads and Opportunities totheir resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

Options:

A.

Select the \Run as logged in user option for the dashboards.

B.

Select the Channel Manager as the running user for the dashboards.

C.

Select the owner of the partner account as the running user for the dashboards.

D.

Select the Sales Executive as the running user for the dashboards.

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Question # 26

As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?

Select one or more of the following:

Options:

A.

Use a shared Bootstrap CSS filein all of the Communities

B.

Ensure that all Communities are only using standard Lighting Components

C.

Create a standard theme that is used in all of the Communities

D.

Ensure that all Community managers use the same CSS standards in all pages

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Question # 27

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?

Select one or more of the following:

Options:

A.

Partner Central

B.

Salesforce Tabs + Visualforce

C.

Customer Service

D.

Customer Account Portal

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Question # 28

Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting upasset sharing to ensure that Community users can see their account assets?

Select one or more of the following:

Options:

A.

Create a sharing rule for each accounts

B.

Use Apex managed sharing to grant access to the Community users

C.

Implement the role hierarchy on the Customer Community

D.

Set up a sharing set that references the Account ID on the asset

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Question # 29

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in theCommunity. What is the most efficient way for a Salesforce Admin to get this information from customers?

Options:

A.

Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B.

Create a customer survey using custom Lightning components and add it to the home page.

C.

Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

D.

Enable the article voting property on the Article Content component in thearticle detail page in the Community Builder

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Question # 30

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.

Which set of features should the Administrator use to achieve this goal?

Select one or more of the following:

Options:

A.

Custom Lightning Component and Apex Class

B.

Single Sign-on and AppExchange

C.

Auth Provider and Flow

D.

Auth Provider and Registration Handler

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Question # 31

You have heard that one way to maximize yourCommunity Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

Options:

A.

Setup >> Community Settings > Enable Setup and Display of Reputation Levels

B.

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

C.

Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels

D.

Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels

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Question # 32

Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?

Options:

A.

Content Library

B.

Files Connect

C.

Files Sync

D.

Chatter and Files

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Question # 33

Universal Containers needs to build a partner community that supports multiplebusiness units by providing the following abilities:• Each business unit can only collaborate with its partner network.• Partners only see Knowledge articles and content specific to their business unit.• Some business units allow partners to raise supportcases.• Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?

Options:

A.

Build a Community for each business unit and assign partners to the relevant Communities

B.

Build one Community and allow the partner profiles to be assigned based on the business unit

C.

Build one Community and segment partner visibility by turning off Community User Visibility

D.

Build a Community for each business unit and allow partners to have separate login credentials

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Exam Name: Salesforce Certified Community Cloud Consultant (WI25)
Last Update: Apr 1, 2025
Questions: 285
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