Voice of the Customer is a Lean Six Sigma technique to determine ____________________ attributes of a product or service.
Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements.
Bias in Sampling is an error due to lack of independence among random samples or due to systematic sampling procedures.
The Z score is a measure of the distance in Standard Deviations of a sample data point from the Median of the sample population.