A strategy designer is facilitating a critique on a concept for their company’s new loyalty program, and they're getting a lot of subjective feedback
representing personal opinions.
What is the most common reason for this, assuming good intent from all participants?
Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision-making process and that the delivered
product does not accrue ethical debt.
Which methodology should be suggested?
Cloud Kicks (CX) has spent several months working to align the entire company around a
vision based on inclusivity in the digital age. Because this project will span several years, the design
team is concerned the vision will eventually be lost.
What should CK do to maintain the vision and create transformative change?
Cloud Kicks has a complex manufacturing process that allows several factories to contribute to the production of a custom footwear order. The
design team is asked to make a new, more efficient process to reduce the time between order placement and delivery to customers.
Which approach should the team use?
Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated
fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When
should families be invited to co-create with designers?
Cloud Kicks is making sustainability a new core value.
Which methodology should a strategy designer use to help stakeholders understand the impact of that decision on current products and services?
The strategy designer at Cloud Kicks is using a How Might We statement to frame their
design challenge.
What should they do to test their statement to ensure it successfully guides their design process?
Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.
What do these qualitative findings Indicate about the new offering"?
A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?
Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the
sales platform How should the strategy designer collaborate with the UX designer to ensure those
features are both viable and feasible?