Which tool do you use to determine a service ticket processing team, based on conditions?
Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.
Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.
In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.
Which action is a prerequisite to implement registered products? Note: There are 2 correct answers to this question.
Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.
What can you do to give employees easy access to a centralized repository of information that would help withticket resolution?
Note: There are 2 correct answers to this question.