C_C4H47I_34 Exam Dumps - SAP Certified Application Associate Questions and Answers

• A: SAP Sales Cloud Version 2 provides insights that predict the likelihood of a lead getting converted based on machine learning algorithms. These insights help sales representatives prioritize the most promising leads and take the best actions to increase the conversion rate12.
• C: SAP Sales Cloud Version 2 enables sales representatives to identify the right leads, working through the sales cycle across various phases. The solution supports the lead qualification process, where sales representatives can figure out what the prospects need and how likely they will purchase the products or services3. The solution also allows sales representatives to track the lead status, assign tasks, schedule activities, and collaborate with team members throughout the lead lifecycle12.
• E: SAP Sales Cloud Version 2 offers an optimized details page that showcases all of the relevant information about a lead in an easy to consume format. The details page includes sections such as overview, contact information, lead details, related objects, notes, attachments, and activities. The details page also provides quick actions, such as converting a lead, creating a follow-up opportunity, or sending an email12.

References = 1: SAP Sales Cloud Version 2 | SAP Help Portal 2: Exploring and Configuring SAP Sales Cloud Version 2 3: Qualifying a Lead in SAP Sales Cloud - openSAP Microlearning

 A security policy is a set of rules and guidelines that define the security requirements for your organization. It specifies the password policy, the session timeout, the login attempts, the IP address restrictions, and the two-factor authentication settings for your end users. By configuring these settings, you can increase the level of login protection for end user passwords and prevent unauthorized access to your SAP Service Cloud Version 2 solution. References = Security Guide for SAP Service Cloud Version 2, Setting Up Employees for Service

The Guided Selling Score is a feature of SAP Sales Cloud Version 2 that helps sales representatives to prioritize and manage their opportunities. The score is calculated based on various factors, such as sales phase, opportunity score, lead score, and probability. Administrators can configure which of these factors are displayed in the Guided Selling Score by using the fine-tuning activity Configure Score Type for Opportunities. In this activity, administrators can select one of the following options for the score type:

• Sales Phase: The score is based on the sales phase of the opportunity. The higher the sales phase, the higher the score. For example, an opportunity in the Decision phase has a higher score than an opportunity in the Discovery phase.
• Opportunity Score: The score is based on the opportunity score of the opportunity. The opportunity score is a custom score that can be defined by administrators using the fine-tuning activity Configure Opportunity Scoring. The opportunity score can be calculated based on various attributes, such as products, contacts, activities, notes, and so on.The higher the opportunity score, the higher the score.
• Lead Score: The score is based on the lead score of the opportunity. The lead score is a score that is assigned to the account or contact associated with the opportunity. The lead score can be defined by administrators using the fine-tuning activity Configure Lead Scoring. The lead score can be calculated based on various attributes, such as industry, revenue, number of employees, and so on.The higher the lead score, the higher the score.
• Probability: The score is based on the probability of the opportunity. The probability is a percentage that indicates the likelihood of winning the opportunity. The probability can be manually entered by sales representatives or automatically calculated by the system based on the sales phase.The higher the probability, the higher the score.

By default, the score type is set to Sales Phase. However, administrators can change it to any of the other options, or select a combination of two options. For example, administrators can choose to display both the Sales Phase and the Opportunity Score in the Guided Selling Score. In this case, the score is calculated as the average of the two scores. For example, if an opportunity has a sales phase score of 80 and an opportunity score of 60, the Guided Selling Score is 70.

References = Scope and Configure Guided Selling, How to use Guided Selling - SAP Sales Cloud

SAP Sales Cloud Version 2 is a cloud native sales solution that offers several advantages over the previous version, such as:

• Monthly releases that will help fill gaps faster: SAP Sales Cloud Version 2 follows a monthly release cycle that allows for faster delivery of new features, enhancements, and bug fixes. This helps customers to keep up with the changing market demands and customer expectations1.
• Fresh new User Experience with dynamic layouts and faster screen loading: SAP Sales Cloud Version 2 provides a more intuitive and responsive user interface that adapts to different devices and screen sizes. The user interface also leverages the latest web technologies to improve the performance and loading time of the screens2.
• Modern platform that delivers higher speeds, higher availability, and higher agility: SAP Sales Cloud Version 2 is built on a modern cloud platform that leverages microservices, containers, and Kubernetes to provide higher scalability, reliability, and flexibility. The platform also enables faster innovation and integration with other SAP and non-SAP solutions3. References = Introducing SAP Sales Cloud Version 2, What’s New in SAP Sales Cloud Version 2, Solution Guide for SAP Sales Cloud Version 2, SAP Sales Cloud Version 2 - openSAP Microlearning