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GCP-GC-IMP pdf

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Last Update Dec 22, 2024
Total Questions : 50

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Last Update Dec 22, 2024
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Genesys Cloud Certified Professional - Implementation

Last Update Dec 22, 2024
Total Questions : 50

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Genesys Cloud Certified Professional - Implementation Questions and Answers

Questions 1

You can select multiple files to upload into a workspace in the Documents feature.

Options:

A.

True

B.

False

Questions 2

How many types of Genesys Cloud Contact Center Licenses are available?

Options:

A.

5

B.

2

C.

3

D.

4

Questions 3

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

Options:

A.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

B.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

C.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

D.

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.