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GCP-GC-IMP Exam Dumps - Genesys GCP-GC Questions and Answers

Question # 4

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

Options:

A.

Other participants must also click on the Open video call icon.

B.

All participants must click on the Join button in the video chat view.

C.

All participants, except the initiator, must click on the Join button in the chat view.

D.

Participants automatically placed in the video chat when clicking on the chat room.

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Question # 5

How do you represent your organization when you contact the Genesys Cloud support team?

Options:

A.

Organization ID

B.

Company Name

C.

Agent Name

D.

ID

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Question # 6

All of the following are steps that must be completed to configure an Edge appliance. EXCEPT.

Options:

A.

Create a Site

B.

Assign the Edge to a Site

C.

Configure a trunk

D.

Create an Edge Group

E.

Associate the network interface

F.

Authenticate the Edge

G.

Configure the Edge Connectors

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Question # 7

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

Options:

A.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

B.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

C.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

D.

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

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Question # 8

You can add more than one outbound route to the contact center.

Options:

A.

True

B.

False

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Question # 9

How many types of Genesys Cloud Contact Center Licenses are available?

Options:

A.

5

B.

2

C.

3

D.

4

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Question # 10

You can select multiple files to upload into a workspace in the Documents feature.

Options:

A.

True

B.

False

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Exam Code: GCP-GC-IMP
Exam Name: Genesys Cloud Certified Professional - Implementation
Last Update: Mar 12, 2025
Questions: 50
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