A user connected a smartphone to a coffee shop’s public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do immediately to best address these security and privacy concerns? (Select two).
A user asks a technician for recommendations to back up desktop data from a Windows OS. The technician recommends implementing daily full backups, but the user is concerned about having enough space. Which of the following additional backup methods should the technician recommend?
An employee utilizes a personal smartphone to work remotely. The employee is unable to reach the portal using the company-provided VPN service. Which of the following describes the cause of the issue?