Which of the following is the proper way for a technician to dispose of used printer consumables?
A Windows workstation that was recently updated with approved system patches shut down instead of restarting. Upon reboot, the technician notices an alert stating the workstation has malware in the root OS folder. The technician promptly performs a System Restore and reboots the workstation, but the malware is still detected. Which of the following BEST describes why the system still has malware?
All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?
A systems administrator is creating a new document with a list of the websites that users are allowed to access. Which of the following types of documents is the administrator MOST likely creating?
A SOHO client is having trouble navigating to a corporate website. Which of the following should a technician do to allow access?
After a failed update, an application no longer launches and generates the following error message: Application needs to be repaired. Which of the following Windows 10 utilities should a technician use to address this concern?
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?
A user receives the following error while attempting to boot a computer.
BOOTMGR is missing
press Ctrl+Alt+Del to restart
Which of the following should a desktop engineer attempt FIRST to address this issue?
A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was
deployed in more than three weeks. Which of the following should the support technician do to BEST resolve the situation?
Which of the following features allows a technician to configure policies in a Windows 10 Professional desktop?
A data center is required to destroy SSDs that contain sensitive information. Which of the following is the BEST method to use for the physical destruction of SSDs?
A new employee was hired recently. Which of the following documents will the new employee need to sign before being granted login access to the network?
A technician is editing the hosts file on a few PCs in order to block certain domains. Which of the following would the technician need to execute after editing the hosts file?
A user added a second monitor and wants to extend the display to it. In which of the following Windows settings will the user MOST likely be able to make this change?