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220-1102 Exam Dumps - CompTIA A+ Questions and Answers

Question # 199

Which of the following is the default GUI and file manager in macOS?

Options:

A.

Disk Utility

B.

Finder

C.

Dock

D.

FileVault

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Question # 200

Which of the following is the proper way for a technician to dispose of used printer consumables?

Options:

A.

Proceed with the custom manufacturer's procedure.

B.

Proceed with the disposal of consumables in standard trash receptacles.

C.

Empty any residual ink or toner from consumables before disposing of them in a standard recycling bin.

D.

Proceed with the disposal of consumables in standard recycling bins.

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Question # 201

A Windows workstation that was recently updated with approved system patches shut down instead of restarting. Upon reboot, the technician notices an alert stating the workstation has malware in the root OS folder. The technician promptly performs a System Restore and reboots the workstation, but the malware is still detected. Which of the following BEST describes why the system still has malware?

Options:

A.

A system patch disabled the antivirus protection and host firewall.

B.

The system updates did not include the latest anti-malware definitions.

C.

The system restore process was compromised by the malware.

D.

The malware was installed before the system restore point was created.

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Question # 202

All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?

Options:

A.

Rolling back video card drivers

B.

Restoring the PC to factory settings

C.

Repairing the Windows profile

D.

Reinstalling the Windows OS

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Question # 203

A systems administrator is creating a new document with a list of the websites that users are allowed to access. Which of the following types of documents is the administrator MOST likely creating?

Options:

A.

Access control list

B.

Acceptable use policy

C.

Incident report

D.

Standard operating procedure

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Question # 204

A SOHO client is having trouble navigating to a corporate website. Which of the following should a technician do to allow access?

Options:

A.

Adjust the content filtering.

B.

Unmap port forwarding.

C.

Disable unused ports.

D.

Reduce the encryption strength

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Question # 205

After a failed update, an application no longer launches and generates the following error message: Application needs to be repaired. Which of the following Windows 10 utilities should a technician use to address this concern?

Options:

A.

Device Manager

B.

Administrator Tools

C.

Programs and Features

D.

Recovery

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Question # 206

A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?

Options:

A.

The Windows 10 desktop has Windows 10 Home installed.

B.

The Windows 10 desktop does not have DHCP configured.

C.

The Windows 10 desktop is connected via Wi-Fi.

D.

The Windows 10 desktop is hibernating.

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Question # 207

A user receives the following error while attempting to boot a computer.

BOOTMGR is missing

press Ctrl+Alt+Del to restart

Which of the following should a desktop engineer attempt FIRST to address this issue?

Options:

A.

Repair Windows.

B.

Partition the hard disk.

C.

Reimage the workstation.

D.

Roll back the updates.

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Question # 208

A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was

deployed in more than three weeks. Which of the following should the support technician do to BEST resolve the situation?

Options:

A.

Offer to wipe and reset the device for the customer.

B.

Advise that the help desk will investigate and follow up at a later date.

C.

Put the customer on hold and escalate the call to a manager.

D.

Use open-ended questions to further diagnose the issue.

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Question # 209

Which of the following features allows a technician to configure policies in a Windows 10 Professional desktop?

Options:

A.

gpedit

B.

gpmc

C.

gpresult

D.

gpupdate

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Question # 210

A data center is required to destroy SSDs that contain sensitive information. Which of the following is the BEST method to use for the physical destruction of SSDs?

Options:

A.

Wiping

B.

Low-level formatting

C.

Shredding

D.

Erasing

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Question # 211

A new employee was hired recently. Which of the following documents will the new employee need to sign before being granted login access to the network?

Options:

A.

MSDS

B.

EULA

C.

UAC

D.

AUP

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Question # 212

A technician is editing the hosts file on a few PCs in order to block certain domains. Which of the following would the technician need to execute after editing the hosts file?

Options:

A.

Enable promiscuous mode.

B.

Clear the browser cache.

C.

Add a new network adapter.

D.

Reset the network adapter.

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Question # 213

A user added a second monitor and wants to extend the display to it. In which of the following Windows settings will the user MOST likely be able to make this change?

Options:

A.

System

B.

Devices

C.

Personalization

D.

Accessibility

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Exam Code: 220-1102
Exam Name: CompTIA A+ Certification Core 2 Exam
Last Update: Apr 2, 2025
Questions: 788
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