The Lean-Agile Center of Excellence (LACE) plays a key role in enabling transformation and follows the SAFe Implementation Roadmap.
“LACE uses the SAFe Implementation Roadmap to guide the transformation… The roadmap outlines a step-by-step strategy from reaching the tipping point to sustaining and accelerating SAFe.”
[Reference: SAFe Workbook, Lesson 6 Leading the Change, Page 6-17, , ]
Question # 19
How does SAFe describe Customer Centricity?
Options:
A.
As a mindset focused on Customer behaviors that produce the best innovations
B.
As a way of working to include the Customer in daily work processes and planning
C.
As a strategy to meet the needs of an ever-changing Customer market
D.
As a set of practices employed to make products focused on the Customer
“A mindset and way of doing business that focuses on creating positive experiences for the customer by understanding their needs, behaviors, and preferences.”
This drives innovation and aligns solutions to real customer problems.
Transparency is one of the SAFe core values. SAFe core values are the fundamental beliefs that guide the behaviors and actions of SAFe enterprises. Transparency means that all the relevant information about the strategy, plans, progress, risks, and issues are openly shared and visible to everyone who needs it. Transparency helps build trust, alignment, collaboration, and learning among all the stakeholders in a SAFe enterprise. References: SAFe Core Values, Transparency
Comprehensive and Detailed Explanation From Exact Extract:
In SAFe 6.0, the Business Agility Value Stream (BAVS) describes the steps that enterprises take to rapidly respond to new opportunities and deliver value. The steps are:
Sense Opportunity
Fund MVP
Organize Around Value
Connect to Customer
Deliver MVP
Pivot or Persevere
Deliver Value Continuously
(Source: Scaled Agile Framework – Business Agility Value Stream)