PSM-II Exam Dumps - Scrum Professional Scrum Master Questions and Answers

The Scrum Value of openness can easily impact all of the aspects listed in the question. Openness means that the Scrum Team and the stakeholders agree to be transparent about their work, their challenges, their learnings, and their progress. This fosters a culture of collaboration, trust, feedback, and continuous improvement. Openness also helps to ensure that the product quality meets the expectations of the customers and the stakeholders, and that the product is delivered in a timely manner. Openness also contributes to employee satisfaction, as it allows the Scrum Team members to express their opinions, share their ideas, and learn from each other.

References:

• The Scrum Guide, section 2.2 (Scrum Values), page 6
• The Scrum Master Learning Path, module 1 (Scrum Theory), lesson 3 (Scrum Values)

• B: The Scrum Master coaches the Scrum Team and the organization how to work empirically. This is a true statement, as the Scrum Master is responsible for helping everyone understand and apply the principles and practices of Scrum, which is based on empirical process control. The Scrum Master can teach the Scrum Team and the organization how to use transparency, inspection, and adaptation to deliver valuable products in a complex environment.
• C: The Scrum Master facilitates Scrum events as requested or needed. This is a true statement, as the Scrum Master is responsible for ensuring that all Scrum events take place and are positive, productive, and kept within the timebox. The Scrum Master can facilitate the communication and collaboration among the Scrum Team and the stakeholders during the Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

References:

• Scrum Guide 2020, page 6: “The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.”
• Scrum Guide 2020, page 13: “The purpose of each event in Scrum is to create an opportunity for inspection and adaptation. These events are specifically designed to enable critical transparency and inspection.”
• Professional Scrum Master II Course, page 13: “The Scrum Master serves the Scrum Team by facilitating the Scrum events and ensuring that they are effective and valuable.”

 User acceptance testing is a process of verifying that the product meets the user’s needs and expectations. It is an important feedback mechanism that helps the Scrum Team validate their assumptions, inspect the value and quality of the Increment, and adapt their plans accordingly. Scrum requires that the Increment be transparent, meaning that it is observable and understandable by anyone with a stake in the outcome. Scrum also requires that the feedback loop be short, meaning that the Scrum Team can receive and respond to feedback quickly and frequently.

Therefore, it is not a good idea to have user acceptance testing done every third Sprint, because:

• The Increment will not be transparent (B), meaning that the Scrum Team and the stakeholders will not have a clear and shared understanding of what has been done and what remains to be done. This may lead to misalignment, confusion, or conflict over the product vision, scope, and quality.
• The feedback loop is too long (B), meaning that the Scrum Team will not be able to inspect and adapt based on the user’s feedback in a timely manner. This may lead to wasted effort, missed opportunities, or reduced value delivery.

The other options are not correct because:

• It does not depend on what is stated in their Definition of Done (A), which is a formal description of the state of the Increment when it meets the quality standards required for the product. The Definition of Done does not dictate how or when user acceptance testing should be done, but rather what criteria must be met for the Increment to be considered “Done”.
• The Scrum Team is a self-managing team ©, which means that they have the autonomy and authority to organize and manage their own work within the boundaries of Scrum. However, this does not mean that they can ignore or postpone user feedback, which is essential for delivering value and satisfying customer needs.
• The Scrum Team needs stability in the Sprint (D), which means that they need to have a clear and consistent Sprint Goal, Sprint Backlog, and Definition of Done throughout the Sprint. However, this does not mean that they need to avoid or resist user feedback, which is a source of learning and improvement for the product and the process.

References: : [Scrum Guide], The Increment : [Scrum Guide], Transparency : [Scrum Guide], The Definition of Done : [Scrum Guide], The Scrum Team : [Scrum Guide], The Sprint Goal

B. Developers with an interest in Stella’s domain could volunteer to take on this work in their respective Scrum Teams.

• This is a good solution because it is consistent with the Scrum value of commitment, which means that the Scrum Team members are willing to learn new skills and take on new challenges to deliver value12. By volunteering to take on this work, the Developers can reduce the dependency on Stella, increase their cross-functionality, and collaborate more effectively within and across the Scrum Teams34. F. Ask Stella for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Scrum Teams to re-prioritize the work so that tasks not depending on Stella can be done first
• This is another good solution because it is consistent with the Scrum principle of empiricism, which means that the Scrum Team learns and adapts based on the actual outcomes and feedback, rather than following a predefined plan12. By asking Stella for a plan to hire and train additional people, the Scrum Master can help address the root cause of the dependency and create more capacity and diversity in Stella’s domain. By working with the Product Owner and Scrum Teams to re-prioritize the work, the Scrum Master can also help optimize the value and feasibility of the product backlog items, and enable the Scrum Teams to deliver valuable and functional increments every Sprint34. G. Create a team with Stella and identify people from the Scrum Teams to temporarily work in Stella’s domain to learn to better serve the existing teams
• This is also a good solution because it is consistent with the Scrum value of respect, which means that the Scrum Team members appreciate and value each other’s skills and perspectives12. By creating a team with Stella, the Scrum Master can acknowledge and leverage Stella’s expertise and experience in her domain. By identifying people from the Scrum Teams to temporarily work in Stella’s domain, the Scrum Master can also facilitate knowledge transfer and skill development among the team members, which can improve their self-organization and collaboration34.

References: 1: Scrum Values | Scrum.org 2: Scrum Values - Atlassian 3: Scrum Guide | Scrum Guides 4: Scrum - What is it, how it works, & how to start - Atlassian