PEGAPCBA87V1 Exam Dumps - Pegasystems CPBA Questions and Answers

A case reference field allows users to select a case from a list of existing cases that match a specified condition. You can configure a case reference field to display the case ID, the case name, or any other property of the case. You can also use a case reference field to link cases together or to navigate to another case. References: https://community.pega.com/knowledgebase/articles/user-interface/86/creating-case-reference-fields

it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)

To enable sales managers to approve sales quote proposals by email and from a mobile device, you need to add an Approve/Reject step to the case life cycle and enable email and mobile approval. This option allows sales managers to approve or reject the proposal by replying to an email message or by using a mobile app. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-email https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-mobile-devices

These two are benefits of DCO because they involve capturing, organizing, and storing information by using Pega’s integrated solution, the Pega Platform. DCO enables business and IT to collaborate using a shared visual model that can automatically generate documentation and working models. DCO also provides real-time awareness of project development by using Pega tools and best practices to track progress and outcomes. References: https://www.pega.com/insights/articles/what-pega-dco

These two options are examples of configurations that you can perform for a mobile app channel. A mobile app channel defines how a case type is displayed and processed on a mobile device. You can configure security behavior such as biometric identifiers, encryption, or offline authentication for a mobile app channel. You can also manage administrative functions such as access to log files, crash reports, or feedback forms for a mobile app channel. The other options are either incorrect or irrelevant for this question. References: https://docs-previous.pega.com/mobile/87/configuring-mobile-app-channels

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types

 it suspends the parent case processing until the child cases are resolved, as per the requirement. The Wait step can be configured to pause the parent case until all child cases are resolved. This way, the parent case ensures that all child cases are completed before proceeding. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)

To display the Select hotel amenities section only if a user selects the Add amenities check box, you need to apply a visibility condition (when rule) to the section. The when rule can check whether the Add amenities check box is selected or not, and show or hide the section accordingly. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements

These two situations require a data type. A data type is a reusable component that defines the structure and behavior of a set of data in your application. You can use data types to access and write data from and to external systems of record, such as databases or web services. You can also use data types to populate fields with values from your application data, such as drop-down lists or radio buttons. References: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/creating-data-types