PEGACPSA88V1 Exam Dumps - Pegasystems Pega CSA Questions and Answers

The basic condition for the Search duplicate cases step is to compare the issue type of the current case with the issue type of existing cases. This way, only cases that have the same issue type are considered as potential duplicates. References: https://community.pega.com/knowledgebase/articles/case-management/88/searching-duplicate-cases

The data page is reloaded at 06:42. A data page is a rule that defines how and when to load data into memory for use by an application. The Reload if older than field specifies the maximum age of the data page before it is reloaded from its source. In this case, the data page’s Reload if older than field is set to 15 minutes, which means that the data page will be reloaded if it is older than 15 minutes when it is requested. The data page is created at 06:12, so it will expire at 06:27. At 06:20, the user requests product information, but the data page is not reloaded because it is not expired yet. At 06:42, the user requests product information again, but this time the data page is reloaded because it is older than 15 minutes. References: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages

In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics. References: https://academy.pega.com/topic/decision-tables/v1

To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value. References: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision

These two statements about data records are true. Data records are values for the fields that are associated with a specific data object, such as a customer or a product. Data records need unique user-generated IDs to identify each record in the data object. Data records define permissible values for data fields, which limit the input values to valid options, reduce errors, and allow for automation. References: https://academy.pega.com/topic/data-records/v4

This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. References: https://academy.pega.com/topic/channel-interfaces/v1

 These two requirements ensure that valid data is used in a case. The data fits the business logic means that the data values are consistent with the rules and conditions that define the case behavior and outcome. The data is the correct field type means that the data values match the expected format and structure of the field properties, such as text, number, date, or email. References: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-types https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/field-values