Select the two words which explain least well why the procurement of services can be more chal-lenging than the procurement of physical products:
A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:
‘A product will not survive commercially unless it satisfies XXXX needs’. Which one of the follow-ing is the most important fit for XXXX?
A situation in which a person is in a position to derive personal benefit from actions or decisions made in their official capacity, is called:
You have invited quotations for some building maintenance work to be done at your organisational headquarters. Your sister has recently taken up a position as Head of Marketing at one of the firms which has quoted for the work. What should you do?
According to the Profex textbook for this subject, specifications are said to be ‘the heart of the con-tract'.
‘Something which carries on over time, going round in repetitive circles’, is called a:
Decisions which do not represent the best overall outcome for the organisation could be called:
Imagine that the Chief Executive of a UK bank attempted to learn the name of a whistleblower within the bank - the whistleblower had earlier reported wrongdoing within the bank to the state banking authorities anonymously. Trying to find the name of the whistleblower was a breach of the organisation’s internal protocol which guaranteed anonymity to whistleblowers. Imagine the regula-tory authorities in both the UK and the US took action as a result. What is the most likely action which would be taken by the authorities?
The time between recognition / origin of the need; through to usage or consumption is described as:
TESTED 23 Feb 2025
