Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company’s website. However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech’s resilience and enhanced client trust by proactively addressing potential disruptions.
According to Scenario 4, what method was used to estimate resources for the BCMS implementation project in NexTech?
An organization has implemented controls to prevent the unauthorized disclosure of documented information required by the BCMS. Is this in compliance with ISO 22301?
An organization is trying to establish maturity targets for its existing processes. It is concluded that while some processes are implemented case by case, there is no standardized method for executing them. What maturity level does this indicate?
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
Based on Scenario 8, considering that these are only minor nonconformities and the top management was quick to acknowledge the oversight, the audit team issued a recommendation for certification. Is this acceptable?
TESTED 22 Jan 2025
