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GE0-803 Exam Dumps - Genesys GCP8 Questions and Answers

Question # 4

Which of the following statements is NOT true. Voice applications used in GVP __________.

Options:

A.

Can be built through the Genesys Studio development tool

B.

Must be VoiceXML 2.0/2.1 compliant

C.

Must reside on the Voice Communication Server (VCS)

D.

Can be written in native VoiceXML

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Question # 5

Please refer to the log message CALL DROPPED. What should be done to ensure the next call to the same phone number would work?

Options:

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number in VPM

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Question # 6

Which of the following functions does Resource Manager provide in the GVP 8.1.2 environment? (Choose six)

Options:

A.

Resource Management

B.

VoiceXML interpretation

C.

Session Management

D.

Service Selection

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Question # 7

Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?

Options:

A.

PopGateway

B.

Page Collector

C.

MRCP Client

D.

Net Management

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Question # 8

Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?

Options:

A.

Voice Over IP Service

B.

Extension

C.

Trunk

D.

Trunk Group

E.

All of the above

F.

None of the above

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Question # 9

Which process of EMPS communicates with the dispenser?

Options:

A.

SPS A-Self-Service Provisioning Server

B.

SPM A-Self-Service Provisioning Manager

C.

SCI - Solution Control Interface

D.

SCA - Self-Service Configuration Agent

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Question # 10

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

Options:

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

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Question # 11

Refer to the I-Server client log entry. What event might have occurred to cause this log entry?

Options:

A.

IVR Server Client or Genesys Queue Adapater cannot connect to the IVR Server.

B.

CNSocket has already been initialized

C.

Wrong Dialogic port was selected

D.

VCS/IPCS has not yet been installed

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Question # 12

Please refer to the log message Xmlpage_NotFound. What should be done to ensure the next call to the same phone number will work?

Options:

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number through EMPS

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Question # 13

When planning the sizing and capacity for a GVP deployment, which of the following should be considered?

Options:

A.

In-Front or Behind-the-Switch mode of operation

B.

SNMP tools for monitoring network

C.

Expected call volume

D.

Operating system of the web servers

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Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: Feb 22, 2025
Questions: 122
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