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Experience-Cloud-Consultant Exam Dumps - Salesforce Consultant Questions and Answers

Question # 24

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

Options:

A.

Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.

B.

Use the standard self-registration configuration under Experience Workspace and leave the default Account field empty.

C.

Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.

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Question # 25

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.

What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

Options:

A.

Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.

B.

Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.

C.

Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.

D.

Create custom Apex handlers using login method from site class to sign in users from one community to the other.

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Question # 26

The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup.

How should the administrator ensure that CK custorners do NOT receive a welcome email when the site is once again active?

Options:

A.

Use the new Service Not Available (SNA) feature.

B.

Use Data Loader to remove all members’ email addresses.

C.

Disable the Send welcome email checkbox for the site.

D.

Remove all profiles from the site's membership and add them again after the site is activated.

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Question # 27

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.

What could be two reasons for this failure?

Choose 2 answers

Options:

A.

The portal role record has not been created.

B.

The portal profile record has not been created.

C.

User records are missing. Penal & Pep ore

D.

Contact records have not been created.

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Question # 28

Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.

What should CK consider before taking action as it inactivates and brings on new sites?

Options:

A.

Each org can have up to 100 Experience Cloud sites; preview sites don't count toward that limit.

B.

Each org can have up to 100 Experience Cloud sites; preview sites count toward that limit but inactive sites do not.

C.

Each org can have up to 100 Experience Cloud sites; active, preview, and inactive sites all count toward that limit.

D.

Each org can have up to 100 Experience Cloud sites as long as they are active.

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Question # 29

Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).

UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.

What are the two considerations for creating partner users and granting access?

Choose 2 answers

Options:

A.

Only business accounts can be created as partner users

B.

Assign Partner Community license to partner users.

C.

Assign Customer Community Plus license to partner users.

D.

Only person accounts can be created as partner users.

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Question # 30

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

Options:

A.

OWD and Apex Sharing

B.

Sharing Set

C.

Case co-ownership using Super User access

D.

Sharing Map and custom permission set

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Question # 31

Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is looking to automate as part of a broad digital transformation initiative.

In what three ways can Salesforce Partnership Management (PRM) help DF?

Choose 3 answers

Options:

A.

Automating partner onboarding process

B.

Helping partners manage their payments and file taxes

C.

Providing reports and dashboards access to partners

D.

Preventing channel conflict

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Question # 32

Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site. CK uses Person Accounts for its customers.

How should the CK system administrator configure self-registration?

Options:

A.

Leave the Account field blank.

B.

Create a trigger on User to convert the Contact to a Person Account.

C.

Set the profile to the standard Person Account profile.

D.

Create a flow to convert the Contact to a Person Account.

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Question # 33

DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.

Which license type meets this requirement?

Options:

A.

Customer Community Plus

B.

Customer Community

C.

Partner Community

D.

Channel Account

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Exam Name: Salesforce CertifiedExperience Cloud Consultant (SU24)
Last Update: Feb 20, 2025
Questions: 185
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