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Energy-and-Utilities-Cloud Exam Dumps - Salesforce Accredited Professional Certification Questions and Answers

Question # 4

An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

Options:

A.

Some customers existed on a legacy billing system from previous contracts

B.

Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible

C.

The potential customer began their journey using WhatsApp.

D.

Credit ratings are actively used as a pricing input for small and medium business customers

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Question # 5

Which three features are included in the Energy and Utilities Cloud Console?

Options:

A.

Customer Story

B.

Multiple tabs, such as Overview.Biling. and Usage

C.

Configuration options with significant coding

D.

Rate Comparison

E.

Customer 360 view

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Question # 6

An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.

Which two pricing metadata are needed when defining this price with Industries CPQ?

Options:

A.

A Pricing Plan Entry, with type as Price and charge type as Recurring

B.

A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

C.

A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

D.

A Pricing Variable, with type as Price and charge type as Recurring

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Question # 7

How is the Energy and Utilities Cloud solution installed on an org?

Options:

A.

Its included as part of core and will be deployed when licenses are purchased

B.

Its installed as a managed package and unmanaged components

C.

A specialized org that Salesforce creates with the solution installed is required

D.

The functionality is unlocked based on the license types assigned to the org

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Question # 8

An energy company wants to sell additional commodity products related to services other than electricity and gas.

Which three enhancements need to be considered?

Options:

A.

Extend the value list on the status picklist for cases

B.

Extend the value list on the product family picklistfor product object.

C.

Extend the value list on the service type picklist for service points

D.

Extend the entries of record types on account object.

E.

Extend the entries of record types on inventory item object.

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Question # 9

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

Options:

A.

Service Cloud

B.

Contract Lifecycle Management (CLM)

C.

Configure Prince Quote (CPQ)

D.

Energy and utility Base

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Question # 10

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

Options:

A.

Establish a testing and validation process to ensure that the data is accurate and complete

B.

Migrate the data using one of the available tools, such as the Salesforce Data Loaderor third party data migrationtools.

C.

Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

D.

Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

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Question # 11

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.

What three things are needed to meet the requirement?

Options:

A.

Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

B.

Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures

C.

Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

D.

Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information

system to get the monthly usage information

E.

Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

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Question # 12

Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Options:

A.

Work Order. Work Order Line Hem, Service Appointment, Work Type

B.

Work Order. Work Type. Service Appointment. Service Territory

C.

Work Order. Work Order Line Item Work Procedure. Work Plan

D.

Work Order. Work Order Line item. Service Territory. Work Type

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Question # 13

A customer is ready to install the managed package for Energy and Utilities Cloud.

Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

Options:

A.

Product Scheduling

B.

Revenue Scheduling

C.

Quantity Scheduling

D.

Inventory Scheduling

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Exam Name: Salesforce Energy and Utilities Cloud Accredited Professional Exam
Last Update: Feb 18, 2025
Questions: 75
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