ServiceNow CIS-Customer Service Management CIS-CSM New Questions

Page: 16 / 17

Question 64

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

Options:

True

False

Question 65

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

Options:

Selecting all the groups

Selecting none of the groups

Missing configuration

Misconfigured

Question 66

What is required to enable the Follow the sun field on the Customer Service Case form?

Options:

Nothing, it is a standard field

The value property on the form must be set to true

The plugin ‘com.snc.csm_time_recording’ needs to be activated

The value property on the form must be set to true and the field added to the case form

Question 67

Regarding Account Teams, what is the purpose of marking a role as 'unique'?

Options:

The role then becomes a child responsibility

Ensure there is a dedicated account manager for that account

The role then becomes a parent responsibility

Prevent the same role being used on different customer accounts

Page: 16 / 17

Exam Code: CIS-CSM

Exam Name: ServiceNow Certified Implementation Specialist - Customer Service Management Exam

Last Update: Nov 21, 2024

Questions: 239

CIS-CSM PDF

$28 ~~$80~~

Add to Cart

CIS-CSM Testing Engine

$33.25 ~~$95~~

Add to Cart

CIS-CSM PDF + Testing Engine

$45.5 ~~$130~~

Add to Cart

Winter Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: bigdisc65

certsboard certification exams

Navigation:

ServiceNow CIS-Customer Service Management CIS-CSM New Questions

Options:

Answer:

Explanation:

Options:

Answer:

Options:

Answer:

Explanation:

Options:

Answer:

Explanation:

CIS-CSM PDF

CIS-CSM Testing Engine

CIS-CSM PDF + Testing Engine

Quick Links

Recently New Released Certification Exams

Site Secure