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SAP C_C4H51_2405 Based on Real Exam Environment

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Question 8

Which of the following objects can you assign to an installed base? Note: There are 2correct answers to this question.

Options:

A.

Skills

B.

Measurements

C.

Registered products

D.

Service contracts

Question 9

What can you do with the add-in for Microsoft Outlook? Note: There are 2correct answers to this question.

Options:

A.

Add a reference to a service contract

B.

Add a reference to an account

C.

Use email as a response to a ticket

D.

Add an account team member

Question 10

Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2correct answers to this question.

Options:

A.

You can link multiple tickets to a customer hierarchy using the Grouping feature.

B.

You can change the status of multiple sub-tickets from the main ticket.

C.

Changing the customer in the main ticket updates the customers in the related sub-tickets.

D.

Opening the main ticket allows you to see all the connected sub-tickets.

Question 11

Which tool should you use to rename the Tickets facet?

Options:

A.

Language Adaptation tool

B.

Workflow with a Field Update action type

C.

Page Layout tool

D.

Adaptation tool

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SAP C_C4H51_2405 Based on Real Exam Environment, Pass Using C_C4H51_2405 Exam Dumps, New Release C_C4H51_2405 SAP Certified Associate Questions, PDF C_C4H51_2405 Study Guide,
Exam Code: C_C4H51_2405
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Last Update: Sep 18, 2024
Questions: 80
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