The experiences, ideas, insights and values of individuals are examples of which level of understanding within knowledge management?
Consider the following list:
1. Change authority
2. Change manager
3. Change advisory board (CAB)
Which one of the following is the BEST description of the items above?
Which of the following CANNOT be provided by a tool?
Which of the following areas would technology help to support during the service lifecycle?
1. Data mining and workflow
2. Measurement and reporting
3. Release and deployment
4. Process design
TESTED 22 Dec 2024
