Last Attempt C1000-132 Questions

https://www.ibm.com/support/pages/creating-service-request-categories-and-category-options-service-request-work-center#:~:text=In%20the%20Service%20Request%20Work%20Center%2C%20an%20administrator,Object%20parameter%20and%20Asset%20parameter%20set%20to%20SR .

In IBM Maximo Manage v8.0, Service Request Categories for the Service Request Work Center can be created in the Administration Work Center and through the Classifications Application:

Administration Work Center: The Service Request Configuration section within the Administration Work Center enables administrators to set up and customize service request categories specifically for use in the Service Request Work Center. This involves defining properties, categories, and issues users select when creating service requests​

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Classifications Application: Categories are also managed by setting up classifications associated with service requests in the Classifications application. When a classification is created with associations to the "Asset" and "SR" (Service Request) objects, it becomes available as a category option in the Service Request tool. This approach allows issues to be assigned to specific categories using ticket templates tied to classifications​

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These configurations provide a structured way to set up service categories that enhance service request management by ensuring users select relevant, predefined options during request creation.

Locations, assets and storerooms are defined at the Site level in IBM Maximo Manage.

The Graphical Scheduling application in Maximo Manage v8.0 uses histograms to provide a visual representation of resource allocation. To generate these histograms for work orders, it relies on the following information:  

Craft Quantity: This refers to the number of personnel from a specific craft (e.g., electricians, mechanics) required to complete the work order.

Hours: This represents the total number of hours that the specified craft is needed for the work order.

By combining these two pieces of information, the histogram displays the overall workload demand for each craft across the scheduled work orders. This allows schedulers to:

Identify potential resource bottlenecks: See if there are periods where the demand for a particular craft exceeds its availability.  

Optimize resource allocation: Allocate crafts effectively to ensure that enough personnel are available to complete the work within the scheduled timeframe.

Balance workloads: Distribute work among crafts to avoid overloading specific teams. (Reference: IBM Maximo Manage v8.0 documentation - Graphical Scheduling application)

The Organizations application is used to configure Flow Control for Work Orders. In this application, you can change the Start Status and Complete Status that will be used.