A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:
‘A product will not survive commercially unless it satisfies XXXX needs’. Which one of the follow-ing is the most important fit for XXXX?
A situation in which a person is in a position to derive personal benefit from actions or decisions made in their official capacity, is called:
You have invited quotations for some building maintenance work to be done at your organisational headquarters. Your sister has recently taken up a position as Head of Marketing at one of the firms which has quoted for the work. What should you do?