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Question 8

Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)

Options:

A.

One multiplicity license

B.

One mobile agent license

C.

One voice license

D.

One multimedia license

Question 9

In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)

Options:

A.

The service was disabled because it is not being used.

B.

The service is not licensed.

C.

The patches for that service are out of date.

D.

The service is in the process of shutting down.

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Download Full Version 78950X Avaya Exam,
Exam Code: 78950X
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
Last Update: Nov 21, 2024
Questions: 65
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