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Digital Transformation Specialist 820-605 Exam Dumps

Page: 5 / 11
Question 20

Which factor delays time to value?

Options:

A.

unreviewed Success Plan

B.

unpaid invoice

C.

loss of project sponsor

D.

negative Net Promoter Score

Question 21

The customer wants to reduce their exposure to security events. Which business outcome is critical to the company’s success?

Options:

A.

risk management

B.

market growth

C.

sustainability

D.

cost efficiency

Question 22

Which two outcomes are the primary goals when introducing the customer to Customer Success? (Choose two.)

Options:

A.

completion of customer training

B.

identification of customer business outcomes

C.

review of product roadmap

D.

scheduling of Quarterly Success Review

E.

alignment of key stakeholders

Question 23

What is the value proposition of customer success for customers?

Options:

A.

incremental rewards

B.

business vision support

C.

technical assistance prioritization

D.

external publicity

Page: 5 / 11
Exam Code: 820-605
Exam Name: Cisco Customer Success Manager
Last Update: Nov 23, 2024
Questions: 157
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