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You are planning to update to CA eHealth r6.3. To avoid common upgrade issues, what do you need to do before you begin the upgrade?
Check that the current installation is polling and running reports without errors.
Define an upgrade sequence, starting with remote sites and ending with the central site.
Make sure that you maintain security during the upgrade by checking that anti-virus software is running.
Plan to restore a backup CA eHealth system, to ensure that no data loss or downtime occurs during the upgrade.
TESTED 24 Nov 2024
