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ACSS - 7492 7492X Book

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Question 12

While configuring a vector using the Best Services Routing (BSR) feature, the Installer was not able to use the consider location command.

What is causing this problem?

Options:

A.

Expert Agent Selection (EAS) was not enabled on the Feature Related System Parameters form.

B.

The location number is not defined In the BSR application form.

C.

The ASAI routing is not enabled-

D.

Preference Handling Distribution (FAS-PHD) was not enabled on the System-Parameters Customer-Options form.

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Exam Code: 7492X
Exam Name: Avaya Aura® Call Center Elite Support Exam
Last Update: Nov 21, 2024
Questions: 83
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