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CRT-251 Exam Dumps - Salesforce Cloud Consultant Questions and Answers

Question # 4

A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.

Which two groups should provide content for the use cases?

Choose 2 answers

Options:

A.

Sales reps

B.

Finance team

C.

Sales operations

D.

Executives

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Question # 5

Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stage reports often lack key information that sales managers expect at each stage because sales reps have yet to enter the data.

What should the consultant recommend so opportunity stage reports always contain the data managers expect?

Options:

A.

Create an Auto launched flow to determine if required fields are missing.

B.

Mark the fields as required on the Page layout.

C.

Customize Path and create validation rules dependent on stages.

D.

Configure Path by checking the Key Field Required checkbox.

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Question # 6

Each year, representatives from Universal Containers attend two major industry conferences that Generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on Investment (ROI) for each industry conference.

Which solution should the consultant recommend?

Options:

A.

Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.

B.

Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.

C.

Create industry events as Campaigns, add leads as Campaign Members, and utilize Customizable Campaign influence.

D.

Create a Slack channel for each industry conference and mention this channel on all new leads.

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Question # 7

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.

How should the consultant meet this requirement?

Options:

A.

Create Salesforce users for the marketing team so they can enter leads directly Into Salesforre.

B.

Recommend an integration with the marketing platform that creates leads in Salesforce,

C.

Recommend an integration with the marketing platform to Salesforce that generates tasks with lead information.

D.

Create a report of Salesforce leads and compare it with marketing data on a regular basis.

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Question # 8

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.

How should the consultant efficiently share these reports?

Options:

A.

Create a report folder, add members in a specific profile, and share the Report folder.

B.

Create a report folder, add members in a specific Role, and share the Report folder.

C.

Create a report folder, add members to a Private Group, and share the Report folder.

D.

Create a report folder, add members in a specific Queue, and share the Report folder.

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Question # 9

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Options:

A.

Users can choose to show emails added via EAC in the Related Lists activities view.

B.

Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.

C.

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D.

Users can share individual emails or make them private.

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Question # 10

The Cloud Kicks sales team can create leads for both business and individual

customers. Person Accounts have been enabled in its Salesforce org.

Which action should be taken to convert a lead into a Person Account?

Options:

A.

Create an Individual Lead Record Type.

B.

Populate the Company field with ‘Person.

C.

Enable Contacts to Multiple Accounts.

D.

Leave the Company field blank.

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Question # 11

Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this

requirement using standard functionality?

Choose 2 answers

Options:

A.

Add child Campaigns of the primary Campaign source automatically.

B.

Add criteria to the auto-association settings to limit the matches to the past 30 days.

C.

Define rules for Campaigns to add Opportunities and then lock after 30 days.

D.

Ask the admin to enable Customizable Campaign Influence.

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Question # 12

Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for

guidance.

Which option should the consultant recommend?

Options:

A.

Release Matrix

B.

Release Notes

C.

Release in a Box

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Question # 13

Northern Trail Outfitters (NTO) has completed its annual planning and wants to

update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT team is also planning a release of the new incentive management package that will be used by sales reps.

Which two considerations should the consultant consider when deciding on the timing of the release?

Choose 2 answers

Options:

A.

Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.

B.

Changes to Territory Management need to be made in Production directly and can be completed without impacting users.

C.

Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.

D.

Combining the Territory Management changes, and the incentive management package allows for mi faster ramp-up time for users.

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Exam Code: CRT-251
Exam Name: Salesforce Certified Sales Cloud Consultant (SU24)
Last Update: Feb 18, 2025
Questions: 307
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