A team has completed several tests of change and has arrived at a recommendation. In order to facilitate change, which of the following should occur first?
Which of the following tools should be used to determine the root cause of variations in a process?
A patient safety manager provided training on hand hygiene guidelines. The clinical manager Is confident that staff are following the guidelines. Which of the following Is the best method to evaluate the current compliance with the guidelines?
Which of the following actions will best promote organizational efficiency in managing quality improvement projects?
The tool used to graphically rank causes from most significant to least significant by using a vertical bar graph is known as a
According to the Institute of Medicine’s (IOM) report, Crossing the Quality Chasm, which of the following is identified as one of the six aims for improvement?
A hospital has just implemented a physician order entry system. Three days into implementation, the users begin having major technical issues with the system. The nurse manager instructs staff to submit troubleshooting requests to the help desk. This is an example of which high-reliability principle?
An interdisciplinary learn met to review readmission rates at a health system. Issues were identified withcommunication across care providers. The team is interested in improving the coordination of care process and is now reviewing four candidates to serve in the role of process champion:
Of the four candidates, which represents the most effective choice to serve as a process champion?
After in-depth data analysis, there is evidence of overutilization of computerized tomography to diagnose acute appendicitis. A team has been formed to develop a performance improvement plan for emergency department physicians. Which of the following leadership styles is most effective to implement best practice guidelines?
Accountable care organizations (ACOs) utilize "hot spotting" as a population health tool to:
Which of the following is the most effective method to identify adverse events that cause harm to patients?
Data from an incident reporting system compares incident rates for one facility to similar facilities:
After reviewing the graph, which of the following should be done first?
An organization's preventable fall goal is not to exceed greater than 25% of its total falls. Which units below meet this goal?