CISM Exam Dumps - Isaca Certification Questions and Answers

Process owners are the people who are responsible for the design, execution, and improvement of the business processes that support the organization’s objectives and operations. Process owners have the greatest importance in the development of an information security strategy, as they provide the input and feedback on the business requirements, expectations, and priorities that the information security strategy should address and support. Process owners also help to identify and assess the risks and impacts that the business processes face, and to define and implement the security controls and measures that can mitigate or reduce them. Process owners also facilitate the alignment and integration of the information security strategy with the business strategy, as well as the communication and collaboration among the various stakeholders and functions involved in the information security program. End users, security architects, and corporate auditors are all important stakeholders in the information security program, but they do not have the greatest importance in the development of an information security strategy. End users are the people who use the information systems and services that the information security program protects and enables. End users provide the input and feedback on the usability, functionality, and performance of the information systems and services, as well as the security awareness and behavior that they exhibit. Security architects are the people who design and implement the security architecture that supports the information security strategy. Security architects provide the input and feedback on the technical requirements, capabilities, and solutions that the information security strategy should leverage and optimize. Corporate auditors are the people who evaluate and verify the compliance and effectiveness of the information security program. Corporate auditors provide the input and feedback on the standards, regulations, and best practices that the information security strategy should follow and adhere to. Therefore, process owners have the greatest importance in the development of an information security strategy, as they provide the input and feedback on the business requirements, expectations, and priorities that the information security strategy should address and support. References = CISM Review Manual 2023, page 31 1; CISM Practice Quiz 2

 Reviewing the results of the vendor’s independent control reports is the best way to assess the risk associated with using a SaaS vendor because it provides an objective and reliable evaluation of the vendor’s security controls and practices. Independent control reports, such as SOC 2 or ISO 27001, are conducted by third-party auditors who verify the vendor’s compliance with industry standards and best practices. These reports can help the customer identify any gaps or weaknesses in the vendor’s security posture and determine the level of assurance and trust they can place on the vendor.

Verifying that information security requirements are included in the contract is a good practice, but it does not provide sufficient assurance that the vendor is actually meeting those requirements. The contract may also have limitations or exclusions that reduce the customer’s rights or remedies in case of a breach or incident.

Requesting customer references from the vendor is not a reliable way to assess the risk associated with using a SaaS vendor because the vendor may only provide positive or biased references that do not reflect the true experience or satisfaction of the customers. Customer references may also not have the same security needs or expectations as the customer who is conducting the assessment.

Requiring vendors to complete information security questionnaires is a useful way to gather information about the vendor’s security policies and procedures, but it does not provide enough evidence or verification that the vendor is actually implementing and maintaining those policies and procedures. Information security questionnaires are also subject to the vendor’s self-reporting and interpretation, which may not be accurate or consistent. References =

CISM Review Manual 15th Edition, page 144

SaaS Security Risk and Challenges - ISACA1

SaaS Security Checklist & Assessment Questionnaire | LeanIX2

Risk Assessment Guide for Microsoft Cloud3

 = An identity and access management (IAM) system is a set of processes, policies, and technologies that enable an organization to manage the identities and access rights of its users across different systems and applications1. An IAM system can help an organization to comply with the government regulation by automating the provisioning and deprovisioning of user accounts, enforcing consistent access policies, and integrating different user directories2. An IAM system can also provide audit trails and reports to demonstrate compliance with the regulation3. A multi-factor authentication (MFA) system is a method of verifying the identity of a user by requiring two or more factors, such as something the user knows, has, or is4. An MFA system can enhance the security of user authentication, but it does not address the issue of removing user privileges from different systems within three days of termination. A privileged access management (PAM) system is a solution that manages and monitors the access of privileged users, such as administrators, to critical systems and resources. A PAM system can reduce the risk of unauthorized or malicious use of privileged accounts, but it does not solve the problem of managing the access of regular users across different systems. A governance, risk, and compliance (GRC) system is a software platform that integrates the functions of governance, risk management, and compliance management. A GRC system can help an organization to align its objectives, policies, and processes with the relevant regulations, standards, and best practices, but it does not directly enable the removal of user privileges from different systems within three days of termination. References = 1: CISM Review Manual (Digital Version), page 24 2: 1 3: 2 4: CISM Review Manual (Digital Version), page 25 : CISM Review Manual (Digital Version), page 26 : CISM Review Manual (Digital Version), page 27

Change control is the process of ensuring that changes to an information system are authorized, tested, documented and implemented in a controlled manner. Inadequate change control can result in deficient technical security controls, such as missing patches, misconfigurations, vulnerabilities or errors in the new application.

References = CISM Review Manual, 27th Edition, Chapter 4, Section 4.3.2, page 2291

The best step to address the situation of losing a smartphone that contains sensitive information is to remotely wipe the device, which means erasing all the data on the device and restoring it to factory settings. Remotely wiping the device can prevent unauthorized access to the sensitive information and protect the organization from data breaches or leaks. Remotely wiping the device can be done through services such as Find My Device for Android or Find My iPhone for iOS, or through mobile device management (MDM) solutions. The other options, such as disabling the user’s access, terminating the device connectivity, or escalating to the user’s management, may not be effective or timely enough to secure the sensitive information on the device. References:

https://www.security.org/resources/protect-data-lost-device/

https://support.google.com/android/answer/6160491?hl=en

https://www.pcmag.com/how-to/locate-lock-erase-how-to-find-lost-android-phone

The severity hierarchy for information security incident classification should be based on the potential or actual impact of the incident on the business objectives, operations, reputation, and stakeholders. The adverse effects on the business can be measured by criteria such as financial loss, operational disruption, legal liability, regulatory compliance, customer satisfaction, and public confidence. The other options are not the primary basis for a severity hierarchy, although they may be considered as secondary factors or consequences of an incident

Documenting information security responsibilities within job descriptions is the most effective way to convey information security responsibilities across an organization because it clearly defines the roles, expectations, and accountabilities of each employee regarding information security. It also helps to align the information security objectives with the business goals and performance indicators, and to ensure compliance with the security policies and standards.

References = CISM Review Manual 15th Edition, What is CISM? - Digital Guardian

The information security manager’s best course of action is to report the findings of the risk assessment to the key stakeholders, such as senior management, business owners, and regulators. This will ensure that the stakeholders are aware of the potential impact of the risk and can make informed decisions on how to address it. The other options are possible actions to take after reporting the findings, but they are not the best course of action in this scenario.

References = CISM Domain 2: Information Risk Management (IRM) [2022 update] (section: Information Risk Response) and CISM ITEM DEVELOPMENT GUIDE - ISACA (page 6, item example 2)

Ensuring encryption for data in transit is the best activity that supports the concept of confidentiality within the CIA triad, as it protects the data from unauthorized access or interception while it is being transmitted over a network. Encryption is a technique that transforms data into an unreadable form using a secret key, so that only authorized parties who have the key can decrypt and access the data. Encryption standards include AES (Advanced Encryption Standard) and DES (Data Encryption Standard).

References = CISM Review Manual 2022, page 321; CISM Exam Content Outline, Domain 1, Knowledge Statement 1.12; The CIA triad: Definition, components and examples3; CIA Triad - GeeksforGeeks4

Corporate culture is the most important factor to consider when trying to gain organization-wide support for an information security program because it reflects the values, beliefs, and behaviors of the organization and its members. Corporate culture influences how the organization perceives, prioritizes, and responds to information security risks and issues, and how it adopts and implements information security policies and practices. By understanding and aligning with the corporate culture, the information security manager can communicate the benefits and value of the information security program, and foster a positive and collaborative security culture across the organization.

References: The CISM Review Manual 2023 states that “corporate culture is the set of shared values, beliefs, and behaviors that characterize the organization and its members” and that “corporate culture affects how the organization views and manages information security risks and issues, and how it supports and implements information security policies and practices” (p. 81). The CISM Review Questions, Answers & Explanations Manual 2023 also provides the following rationale for this answer: “Corporate culture is the correct answer because it is the most important factor to consider when trying to gain organization-wide support for an information security program, as it reflects the values, beliefs, and behaviors of the organization and its members, and influences how they perceive, prioritize, and respond to information security risks and issues, and how they adopt and implement information security policies and practices” (p. 23). Additionally, the article Building a Culture of Security from the ISACA Journal 2019 states that “corporate culture is the key factor that determines the success or failure of an information security program” and that “corporate culture can be either an enabler or a barrier for information security, depending on how well it aligns with the information security objectives, values, and practices of the organization” (p. 1)

 A tabletop exercise is a simulation of a potential incident scenario that involves the key stakeholders and tests the roles, responsibilities, and procedures of the incident response plan. It is the best way to determine the effectiveness of the plan because it allows the participants to identify and address any gaps, weaknesses, or ambiguities in the plan, as well as to evaluate the communication, coordination, and decision-making processes. A tabletop exercise can also help to raise awareness, enhance skills, and improve teamwork among the incident response team members and other relevant parties.

The data owner is the most appropriate role to determine access rights for specific users of an application because they have legal rights and complete control over data elements4. They are also responsible for approving data glossaries and definitions, ensuring the accuracy of information, and supervising operations related to data quality5. The data custodian is responsible for the safe custody, transport, and storage of the data and implementation of business rules, but not for determining access rights4. The system administrator is responsible for managing the security and storage infrastructure of data sets according to the organization’s data governance policies, but not for determining access rights5. Senior management is responsible for setting the strategic direction and priorities for data governance, but not for determining access rights5. References: 5 https://www.cpomagazine.com/cyber-security/d ata-owners-vs-data-stewards-vs-data-custodians-the-3-types-of-data-masters-and-why-you-should-employ-them/ 4 https://cloudgal42.com/data-privacy-difference-between-data-owner -controller-and-data-custodian-processor/

The corporate culture of an organization is the set of values, beliefs, norms, and behaviors that shape how the organization operates and interacts with its stakeholders. The corporate culture can have a significant impact on an organization’s information security governance mode, which is the way the organization establishes, implements, monitors, and evaluates its information security policies, standards, and objectives. A strong information security governance mode requires a supportive corporate culture that fosters a shared vision, commitment, and accountability for information security among all levels of the organization. A supportive corporate culture can also help to overcome resistance to change, promote collaboration and communication, encourage innovation and learning, and enhance trust and confidence in information security12. References =

CISM Review Manual (Digital Version), Chapter 1: Information Security Governance

CISM Review Manual (Print Version), Chapter 1: Information Security Governance

Comprehensive and Detailed Step-by-Step Explanation:Security Information and Event Management (SIEM) systems are designed to collect, analyze, and correlate data from multiple sources, making them the BEST choice for identifying and correlating intrusion attempt alerts.

A. Threat analytics software: While this can provide insights, it is not specialized for real-time correlation and alerting across various platforms.

B. Host intrusion detection system (HIDS): HIDS monitors individual hosts and detects intrusions, but it does not correlate alerts from multiple sources.

C. SIEM: This is the BEST answer because SIEM integrates logs from diverse systems, applies correlation rules, and provides actionable insights into intrusion attempts.

D. Network intrusion detection system (NIDS): While NIDS detects network-level anomalies, it does not correlate alerts from other systems.