CISA Exam Dumps - Isaca Certification Questions and Answers

 The greatest concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users is that the survey questions did not address the scope of the business case. A post-implementation review is a process of evaluating the outcomes and benefits of a project after it has been completed and implemented. A post-implementation review can help to assess whether the project met its objectives, delivered its expected value, and satisfied its stakeholders1. A survey is a method of collecting feedback and opinions from users or other stakeholders about their experience and satisfaction with the project. Asurvey can help to measure the user acceptance, usability, and functionality of the project deliverables2. A business case is a document that justifies the need for a project based on its expected benefits, costs, risks, and alternatives. A business case defines the scope,objectives, and requirements of the project and provides a basis for its approval and initiation3. Therefore, an IS auditor should be concerned if the survey questions did not address the scope of the business case, as it may indicate that the post-implementation review was not comprehensive, relevant, or aligned with the project goals. The other options are less concerning or incorrect because:

A. The survey results were not presented in detail to management is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a communication or reporting issue than an audit issue. While presenting the survey results in detail to management may help to inform them about the project performance and outcomes, it does not affect the validity or quality of the post-implementation review itself.

C. The survey form template did not allow additional feedback to be provided is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a design or format issue than an audit issue. While allowing additional feedback to be provided may help to capture more insights or suggestions from users, it does not affect the validity or quality of the post-implementation review itself.

D. The survey was issued to employees a month after implementation is not a great concern for an IS auditor when a post-implementation review was conducted by issuing a survey to users, as it is more of a timing or scheduling issue than an audit issue. While issuing the survey to employees sooner after implementation may help to collect more accurate and timely feedback from users, it does not affect the validity or quality of the post-implementation reviewitself. References: Post ImplementationReview - ISACA, Survey - ISACA, Business Case - ISACA

The most critical factor for the effective implementation of IT governance is a supportive corporate culture. A supportive corporate culture is one that fosters collaboration, communication and commitment among all stakeholders involved in IT governance processes. A supportive corporate culture also promotes a shared vision, values and goals for IT governance across the organization. Strong risk management practices, internal auditor commitment or documented policies are important elements for IT governance implementation, but they are not sufficient without a supportive corporate culture. References: ISACA, CISA Review Manual, 27th Edition, 2018, page 41

 The record-locking option of a database management system (DBMS) serves to eliminate the risk of concurrent updates to a record by different users or transactions. Record locking is a technique of preventing simultaneous access to data in a database, to prevent inconsistent results1. For example, if two bank clerks try to update the same bank account for two different transactions, record locking can ensure that only one clerk can modify the record at a time, while the other has to wait until the lock is released. This way, the record will reflect both transactions correctly and avoid data corruption.

Record locking does not serve to allow database administrators (DBAs) to record the activities of users. This is a function of auditing or logging, which can track the actions performed by users on the database2. Record locking does not affect the ability of DBAs to monitor or audit user activities.

Record locking does not serve to restrict users from changing certain values within records. This is a function of access control or authorization, which can enforce rules or policies on what data users can view or modify2. Record locking does not affect the permissions or privileges of users on the database.

Record locking does not serve to allow users to lock others out of their files. This is a function of encryption or password protection, which can secure files from unauthorized access or modification3. Record locking does not affect the security or confidentiality of files on the database.

References:

Record locking - Wikipedia1

Database security - Wikipedia2

File system permissions - Wikipedia3

The necessary condition for effective risk management in IT governance is that risk evaluation is embedded in management processes. Risk evaluation is the process of comparing the results of risk analysis with risk criteria to determine whether the risk and/or its magnitude is acceptable or tolerable. Risk evaluation should be integrated into the management processes of planning, implementing, monitoring, and reviewing the IT activities and resources. This will ensure that risk management is aligned with the business objectives, strategies, and values, and that risk responses are timely, appropriate, and effective. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & ExplanationsDatabase

 Management’s commitment to information security is the most critical factor for the success of an information security program, as it sets the tone and direction for the organization’s security culture and practices. Management’s commitment is demonstrated by establishing a clear security policy, providing adequate resources, assigning roles and responsibilities, enforcing compliance, and supporting continuous improvement. The other options are important elements of an information security program, but they depend on management’s commitment to be effective. References: CISA Review Manual (Digital Version) 1, page 439.

The best way to facilitate the legal process in the event of an incident is to preserve the chain of custody of the evidence. The chain of custody is a record of who handled, accessed, or modified the evidence, when, where, how, and why. The chain of custody helps to ensure the integrity, authenticity, and admissibility of the evidence in a court of law. The chain of custody also helps to prevent tampering, alteration, or loss of evidence that could compromise the investigation or the prosecution. References:

CISAReview Manual (Digital Version)

CISA Questions, Answers & Explanations Database

The finding that should be of greatest concern to the IS auditor is that user accounts are shared between users. User accounts are unique identifiers that grant access to an organization’s financial business application based on the roles and responsibilities of the users. User accounts should be individualized and personalized to ensure accountability, traceability, and auditability of user actions and transactions. User accounts should not be shared between users, because this can compromise the confidentiality, integrity, and availability of the financial data and systems, and can enable unauthorized or fraudulent activities. If user accounts are shared between users, the IS auditor may not be able to determine who performed what action or transaction, or whether the user had the appropriate authorization or approval. The other findings are also concerning, but not as much as user account sharing, because they either affect the password strength or frequency rather than the useridentity, or they relate to monitoring rather than controlling user access. References: CISA Review Manual (Digital Version)1, Chapter 5, Section 5.2.2

Shadow IT refers to the use of IT systems, devices, software, or services without explicit organizational approval. This often occurs when employees or departments adopt tools that bypass official IT governance structures.

Using a Cloud-Based Order Management Tool Without Approval (Option A)is a clear example of shadow IT because the employee is circumventing established IT policies to implement a solution independently.

Accessing Personal Banking Information on a Company-Provided Laptop (Option B)is a potential misuse of resources but does not qualify as shadow IT since it does not involve unauthorized technology.

Using Personal Email for Client Communication (Option C)may violate communication policies but is not related to the adoption of unapproved IT systems.

Accessing Social Media on a Company-Provided Tablet (Option D)is improper use of a company asset but does not involve unauthorized IT tools.

Shadow IT introduces risks such as data breaches, lack of compliance, and inefficiencies due to lack of integration with official systems. Organizations should have clear policies and monitoring mechanisms to address such risks.

The best recommendation for an IS auditor who finds that one employee has unauthorized access to confidential data is to require the business owner to conduct regular access reviews. Access reviews are periodic assessments of user access rights and permissions to ensure that they are appropriate, necessary, and aligned with the business needs and objectives. Access reviews help to identify and remediate any unauthorized, excessive, or obsolete access that could pose a security risk or violate compliance requirements. The business owner is responsible for defining and approving the access requirements for their data and ensuring that they are enforced and monitored. References:

CISA Review Manual (Digital Version)

CISA Questions, Answers & Explanations Database

 Computer performance is the measure of how well a computer system can execute tasks and applications within a given time frame. Computer performance can be affected by various factors, suchas hardware specifications, software configuration, network conditions, and user behavior. To analyze computer performance, it is important to use statistical metrics that can quantify the capacity utilization of the system resources, such as CPU, memory, disk, and network. These metrics can help identify the bottlenecks, inefficiencies, and anomalies that may degrade the performance of the system. Examples of such metrics include CPU utilization, memory usage, disk throughput, network bandwidth, and response time.

The other options are not as useful as statistical metrics when analyzing computer performance. An operations report of user dissatisfaction with response time is a subjective measure that may not reflect the actual performance of the system. Tuning of system software to optimize resource usage is a corrective action that can improve performance, but it is not a method of analysis. A report of off-peak utilization and response time is a limited snapshot that may not capture the peak performance or the average performance of the system.

References:

What is Computer Performance?

How to Measure Computer Performance

 The first step in the incident response process for a suspected breach is to research the validity of the alerted breach. An incident response process is a set of procedures that defines how to handle securityincidents in a timely and effective manner. The first step in this process is to research the validity of the alerted breach, which means to verify whether the alert is genuine or false positive, to determine the scope and impact of the incident, and to gather relevant information for further analysis and action. Informing potentially affected customers of the security breach, notifying business management of the security breach, and engaging a third party to independently evaluate the alerted breach are also steps in the incident response process, but they are not the first step. References:

CISA Review Manual, 27th Edition, page 4251

CISA Review Questions, Answers & Explanations Database - 12 Month Subscription

The best recommendation for an IS auditor when finding that a third-party IT service provider hosts the organization’s HR system in a foreign country is to conduct a privacy impact analysis. A privacy impact analysis is a systematic process that identifies and evaluates the potential risks and impacts of collecting, using, disclosing, and storing personal information. A privacy impact analysis will help the IS auditor to assess the legal, regulatory, contractual, and ethical obligations of the organization and the service provider regarding the protection of personal information. A privacy impact analysis will also help to identify and mitigate any privacy risks and gaps in the service level agreement. References:

CISA Certification | CertifiedInformation Systems Auditor | ISACA

CISA Questions, Answers & Explanations Database

 The most important thing for an IS auditor to confirm when reviewing an organization’s plans to implement robotic process automation (RPA) to automate routine business tasks is that the end-to-end process is understood and documented. This is because RPA involves the use of software robots or digital workers to mimic human actions and execute predefined rules and workflows. Therefore, it is essential that the IS auditor verifies that the organization has a clear and accurate understanding of the current state of the process, the desired state of the process, the inputs and outputs, the exceptions and errors, the roles and responsibilities, and the performance measures12. Without a properdocumentation of the end-to-end process, the organizationmay face challenges in designing, developing, testing, deploying, and monitoring the RPA solution3. References: 1: CISA ReviewManual (Digital Version), Chapter 4: Information Systems Operations and Business Resilience, Section 4.2: IT Service Delivery and Support, page 211 2:CISA Online Review Course, Module 4: Information Systems Operations and Business Resilience, Lesson 4.2: IT Service Delivery and Support 3: ISACA Journal Volume 5, 2019, Article: Robotic Process Automation: Benefits, Risks and Controls

The most helpful tool in matching demand for projects and services with available resources in a way that supports business objectives is portfolio management. Portfolio management is the process of selecting, prioritizing, balancing and aligning IT projects and services with the strategic goals and value proposition of the organization3. Portfolio management helps the IT organization to allocate resources efficiently and effectively, to deliver value to the business units, and to align IT initiatives with business strategies. Project management, risk assessment results and IT governance framework are also important tools, but they are not as helpful as portfolio management in matching demand and supply of IT projects and services. References:

CISA Review Manual, 27th Edition, page 721

CISA Review Questions, Answers & Explanations Database - 12 Month Subscription

The primary objective of an IS auditor when reviewing the installation of a new server is to ensure that security parameters are set in accordance with the organization’s policies. Security parameters are settingsor options that control the security level and behavior of the server, such as authentication methods, encryption algorithms, access rights, audit logs, firewall rules, or password policies7. The organization’s policies are documents that define the security goals, requirements, standards, and guidelines for the organization’s information systems. An IS auditor should verify that security parameters are set in accordance with the organization’s policies to ensure that the new server complies with the organization’s security expectations and regulations. The other options are less important or incorrect because:

A. Security parameters should not be set in accordance with the manufacturer’s standards alone, as they may not reflect the organization’s specific security needs and environment. The manufacturer’s standards are general recommendations or best practices for configuring the server’s security parameters based on common scenarios and threats. An IS auditor should compare the manufacturer’s standards with the organization’s policies and identify any gaps or conflicts that need to be resolved.

B. A detailed business case should have been formally approved prior to the purchase of a new server rather than during its installation. A business case is a document that justifies the need for a new server based on its expected benefits, costs, risks, and alternatives. A business case should be approved by senior management before initiating a project to acquire a new server.

D. The procurement project should have invited tenders from at least three different suppliers before purchasing a new server rather than during its installation. A tender is a formal offer or proposal to provide a product or service at a specified price and quality. Inviting tenders from multiple suppliers helps to ensure a fair and competitive procurement process that can result in the best value for money and quality for the organization. References: Server Security - ISACA, [Information Security Policy - ISACA], [Server Hardening - ISACA], [Business Case - ISACA], [Tender - ISACA], [Procurement Management - ISACA]

The primary reason an IS auditor would recommend replacing universal PIN codes with an RFID access card system at a data center is to improve traceability (A). Traceability is the ability to track and monitor the activities and movements of individuals or objects within a system or environment. Traceability is important for ensuring security, accountability, and compliance in a data center, where sensitive and critical data are stored and processed.

An RFID access card system can improve traceability by using RFID technology to verify and record the identity and access of each user who enters or exits the data center. RFID stands for Radio Frequency Identification, and it enables wireless communication between a reader and an RFID tag. An RFID tag is installed in a door key card or fob, which users use to gain access to the data center. An RFID reader is installed near the door, and it contains an antenna that receives data transmitted by the RFID tag. A control panel is a computer server that reads and interprets the data passed along by the RFID reader. A database is a storage system that stores the data collected by the control panel1.

An RFID access card system can provide several benefits for traceability, such as123:

It can uniquely identify each user and their access level, and prevent unauthorized access or impersonation.

It can record the date, time, and duration of each user’s access, and generate logs and reports for auditing purposes.

It can monitor the location and status of each user within the data center, and alert security personnel in case of any anomalies or emergencies.

It can integrate with other security systems, such as cameras, alarms, or biometrics, to enhance verification and protection.

A universal PIN code system, on the other hand, can compromise traceability by using a single or shared personal identification number (PIN) to grant access to multiple users. A universal PIN code system can pose several risks for traceability, such as4:

It can be easily guessed, stolen, shared, or compromised by malicious actors or insiders.

It can not distinguish between different users or their access levels, and allow unauthorized or excessive access.

It can not record or track the activities or movements of each user within the data center, and create gaps or errors in the audit trail.

It can not integrate with other security systems, and provide limited verification and protection.

Therefore, an IS auditor would recommend replacing universal PIN codes with an RFID access card system at a data center to improve traceability.

References:

RFID Access Control Guide: 4 Best RFID Access Control Systems - ButterflyMX

Choosing Card Technology in 2023 | ICT

RFID Vs Magnetic Key Cards: What’s The Difference? - Go Safer Security

RFID vs Barcode - Advantages, Disadvantages & Differences

 The most effective control over visitor access to highly secured areas is to require visitors to be escorted by authorized personnel. This control ensures that visitors are supervised at all times and do not enter any restricted or sensitive areas without permission. It also allows authorized personnel to verify the identity, purpose, and clearance of the visitors, and to monitor their behavior and activities. Escorting visitors also reduces the risk of tailgating, piggybacking, or unauthorized duplication of access credentials.

Requiring visitors to use biometric authentication, monitoring visitors online by security cameras, and requiring visitors to enter through dead-man doors are all examples of technical controls that can enhance visitor access control, but they are not as effective as escorting visitors. Biometric authentication can provide a high level of identity verification, but it does not prevent visitors from accessing unauthorized areas or compromising security in other ways. Security cameras can provide a record of visitor movements and actions, but they may not deter or detect security breaches in real time. Dead-man doors can prevent unauthorized entry by requiring two-factor authentication, but they do not ensure that visitors are accompanied by authorized personnel.

References:

ISC Best Practices for Facility Access Control1

Visitor Management Best Practices From Top Organizations2

8 Best Practices for Setting Up a Visitor Management System3

Audit frameworks can assist the IS audit function by providing direction and information regarding the performance of audits. Audit frameworks are sets of standards, guidelines, and best practices that help IS auditors plan, conduct, and report on their audit engagements. Audit frameworks can help IS auditors ensure the quality, consistency, and professionalism of their audit work, as well as comply with the expectations and requirements of the stakeholders and regulators. Audit frameworks can also help IS auditors address the specific challenges and risks of auditing information systems and technology.

Defining the authority and responsibility of the IS audit function is not a way that audit frameworks can assist the IS audit function, but rather a way that the IS audit charter can assist the IS audit function. The IS audit charter is a document that defines the purpose, scope, objectives, and authority of the IS audit function within the organization. The IS audit charter can help IS auditors establish their role and position in relation to other functions and departments, as well as clarify their rights and obligations.

Providing details on how to execute the audit program is not a way that audit frameworks can assist the IS audit function, but rather a way that the audit methodology can assist the IS audit function. The audit methodology is a set of procedures and techniques that guide IS auditors in performing their audit tasks and activities. The audit methodology can help IS auditors apply a systematic and structured approach to their audit work, as well as use appropriate tools and methods to collect and analyze evidence.

Outlining the specific steps needed to complete audits is not a way that audit frameworks can assist the IS audit function, but rather a way that the audit plan can assist the IS audit function. The audit plan is a document that describes the scope, objectives, timeline, resources, and deliverables of a specific auditengagement. The audit plan can help IS auditors organize and manage their audit work, as well as communicate their expectations and responsibilities to the auditees.

References:

ISACA, CISA Review Manual, 27th Edition, 2019, p. 51 1

Understanding Project Audit Frameworks - Wolters Kluwer 2

How to Implement a Robust Audit Framework - Insights - Metricstream 3

What Is The Internal Audit Function? An Accurate Definition Of The

 A disaster recovery plan (DRP) is a set of detailed, documented guidelines that outline a business’ critical assets and explain how the organization will respond to unplanned incidents. Unplanned incidents or disasters typically include cyberattacks, system failures, power outages, natural disasters, equipment failures, or infrastructure damage1. A DRP aims to minimize the impact of a disaster on the business continuity, data integrity, and service delivery of the organization. A DRP also helps the organization recover from a disaster as quickly and efficiently as possible.

A DRP should include steps for obtaining replacement supplies, as this is an essential part of restoring the normal operation of the organization after a disaster. Replacement supplies may include hardware, software, data, network components, office equipment, or other resources that are needed to resume the business functions and processes that were disrupted by the disaster. Obtaining replacement supplies may involve contacting vendors, suppliers, or partners; activating backup or alternative systems; orpurchasing or renting new equipment. A DRP should identify the sources, locations, and costs of the replacement supplies, as well as the procedures and responsibilities for acquiring and installing them.

The other three options are not steps that a DRP should include, as they are either part of the pre-disaster planning process or not directly related to the disaster recovery objectives. Assessing and quantifying risk is a step that should be done before creating a DRP, as it helps identify the potential threats and vulnerabilities that could affect the organization and determine the likelihood and impact of each scenario2. Negotiating contracts with disaster planning consultants is also a pre-disaster activity that may help the organization design, implement, test, and maintain a DRP with external expertise and guidance3. Identifying application control requirements is not a step in a DRP, but rather a part of the application development and maintenance process that ensures the quality, security, and reliability of the software applications used by the organization.

Therefore, obtaining replacement supplies is the correct answer.

References:

What is a DisasterRecovery Plan? + Complete Checklist

Risk Assessment- ISACA

Disaster Recovery Planning - ISACA

[Application Controls - ISACA]

A backlog consumption report is a report that shows the amount of work that has been completed and the amount of work that remains to be done in a project. It is a useful tool for measuring the progress and performance of a web-based customer service application development project, as it can indicate whether the project is on track, ahead or behind schedule, and how much effort is required to finish the project. A backlog consumption report can also help identify any issues or risks that may affect the project delivery. Critical path analysis reports, developer status reports and change management logs are also helpful for evaluating a project, but they are not as helpful as a backlog consumption report, as they do not provide a clear picture of the overall project status and completion rate. References:

: [Backlog Consumption Report Definition]

: Backlog Consumption Report | ISACA

The first step when planning an IS audit of a third-party service provider that monitors network activities is to review the roles and responsibilities of the third-party provider. This will help to establish the scope, objectives, and expectations of the audit, as well as to identify any potential risks, issues, or gaps in the service level agreement (SLA) between the organization and the provider. Reviewing the third party’s monitoring logs and incident handling, evaluating the organization’s third-party monitoring process, and determining if the organization has a secure connection to the provider are important steps, but they should be performed after reviewing the roles and responsibilities of the provider. References: CISA Review Manual (Digital Version)1, page 269.

 The auditor’s best recommendation prior to go-live is to conduct a mock conversion test. This is because a mock conversion test can help to verify the accuracy, completeness, and validity of the data conversion process. A mock conversion test can also help to identify and resolve any issues or errors before the actual conversion takes place. A mock conversion test can also provide assurance that the converted data meets the business requirements and expectations. References:

CISA Review Manual (Digital Version), Chapter 3, Section 3.3.21

CISAOnline Review Course, Domain 2, Module 2, Lesson 22

Attribute sampling is a method of audit sampling that is used to test the effectiveness of controls by measuring the rate of deviation from a prescribed procedure or attribute. Attribute sampling is suitable for testing compliance with the data center’s physical access log system, as the auditor can compare the identification document numbers and photos of the visitors with the records in the system and determine whether there are any discrepancies or errors. Attribute sampling can also provide an estimate of the deviation rate in the population and allow the auditor to draw a conclusion about the operating effectiveness of the control.

Variable sampling, on the other hand, is a method of audit sampling that is used to estimate the amount or value of a population by measuring a characteristic of interest, such as monetary value, quantity, or size. Variable sampling is not appropriate for testing compliance with the data center’s physical access log system, as the auditor is not interested in estimating the value of the population, but rather in testing whether the system is operating as intended.

Quota sampling and haphazard sampling are both examples of non-statistical sampling methods that do not use probability theory to select a sample. Quota sampling involves selecting a sample based on certain criteria or quotas, such as age, gender, or location. Haphazard sampling involves selecting a sample without any specific plan or method. Both methods are not suitable for testing compliance with the data center’s physical access log system, as they do not ensure that the sample is representative of the population and do not allow the auditor to measure the sampling risk or project the results to the population.

Therefore, attribute sampling is the most useful sampling method for an IS auditor conducting compliance testing for the effectiveness of the data center’s physical access log system.

References:

Audit Sampling - What Is It, Methods, Example, Advantage, Reason

ISA 530: Audit sampling | ICAEW

Encryption is the process of transforming information into an unreadable form using a secret key, so that only authorized parties can access it. Encryption would protect the confidentiality of information sent in email messages, as it would prevent unauthorized parties from intercepting and reading the messages. Secure Hash Algorithm 1 (SHA-1) is a cryptographic hash function that produces a fixed-length output from an input. SHA-1 does not encrypt information, but rather verifies its integrity by detecting any changes or modifications. Digital signatures are electronic signatures that use encryption and hash functions to authenticate the identity of the sender and the integrity of the message. Digital signatures do not protect the confidentiality of information, but rather ensure its authenticity and non-repudiation. Digital certificates are electronic documents that contain the public key and identity information of an entity, such as a person, organization or device. Digital certificates are issued by trusted third parties called certificate authorities (CAs). Digital certificates do not protect the confidentiality of information, but rather enable secure communication and encryption by verifying the identity and public key of an entity. References:

: [Encryption Definition]

: [Secure Hash Algorithm 1 (SHA-1) Definition]

: [Digital Signature Definition]

: [Digital Certificate Definition]

The correct answer is C. Software escrow agreement. A software escrow agreement is a legal arrangement between three parties: the software developer (licensor), the end-user (licensee), and an escrow agent. The agreement ensures that the software’s source code and other relevant assets are securely stored with the escrow agent, and can be released to the licensee under certain conditions, such as the licensor’s bankruptcy, insolvency, or failure to provide support or maintenance1. A software escrow agreement can provide the licensee with assurance and continuity for the software they depend on, and protect them from losing access or functionality in case of any unforeseen events or disputes with the licensor1.

The most critical factor for the success of an information security program is management’s commitment to information security. Management’s commitment to information security means that the senior management supports, sponsors, funds, monitors and enforces the information security program within the organization. Management’s commitment to information security also demonstrates leadership, sets the tone and culture, and establishes the strategic direction and objectives for information security. User accountability for information security, alignment of information security with IT objectives, and integration of business and information security are also important factors for the success of an information security program, but they are not as critical as management’scommitment to information security, as they depend on or derive from it. References: Info Technology & Systems Resources | COBIT, Risk, Governance … - ISACA, IT Governance and Process Maturity

When a data center is attempting to restore computing facilities at an alternative site following a disaster, the operating system should be restored FIRST. Here’s why:

1. Operating System (OS):

The OS is the foundation of any computing environment. It manages hardware resources, provides essential services, and allows applications to run.

Restoring the OS ensures that the infrastructure is operational and ready for further recovery steps.

Without a functional OS, applications cannot execute, and data backups cannot be effectively restored.

2. Data Backups:

While data backups are critical for recovery, they depend on a working infrastructure.

If the OS is not operational, restoring data backups becomes challenging.

Data backups should follow the OS restoration.

3. Applications:

Applications rely on the OS to function.

Restoring applications before the OS may lead to compatibility issues or incomplete functionality.

Applications should be restored after ensuring a stable OS environment.

4. Decision Support System (DSS):

DSS is an application category.

It should follow the restoration of both the OS and critical applications.

In summary, prioritize restoring the operating system, which forms the basis for subsequent recovery steps12. Once the OS is functional, proceed with data backups, applications, and other systems as needed.

The best recommendation for the auditor to make is D. Line management should regularly review and request modification of access rights. Access rights are the permissions and privileges granted to users to access, view, modify, or delete data or resources on a system or network1. Excessive rights are access rights that are not necessary or appropriate for a user’s role or function, and may pose a risk of unauthorized or inappropriate use of data or resources2. Therefore, it is important to ensure that access rights are alignedwith the principle of least privilege, which means that users should only have the minimum level of access required to perform their duties2.

Line management is responsible for overseeing and supervising the activities and performance of their staff, and ensuring that they comply with the organization’s policies and standards3. Therefore, line management should regularly review and request modification of access rights for their staff, as they are in the best position to:

Understand the roles and functions of their staff, and determine the appropriate level of access rights needed for them to perform their duties effectively and efficiently.

Monitor and evaluate the usage and behavior of their staff, and identify any changes or anomalies that may indicate excessive or inappropriate access rights.

Communicate and collaborate with IT security or system administrators, who are responsible for granting, revoking, or modifying access rights, and request any necessary adjustments or corrections.

The missing access control requirements should present the greatest concern to the IS auditor when reviewing a contract for the outsourcing of IT facilities. Access control requirements are essential for ensuring the confidentiality, integrity, and availability of the outsourced IT resources and data. They specify the roles, responsibilities, and permissions of the outsourcing vendor and its staff, as well as the client and its users, in accessing and managing the IT facilities. They also define the security policies, standards, and procedures that the outsourcing vendor must follow to protect the IT facilities from unauthorized or malicious access, use, modification, or disclosure. Without clear and comprehensive access control requirements, the outsourcing contract may expose the client to significant risks of data breaches, compliance violations, service disruptions, or reputational damage.

Hardware configurations, help desk availability, and perimeter network security diagram are important aspects of an outsourcing contract, but they are not as critical as access control requirements. Hardware configurations describe the technical specifications and performance of the IT equipment that the outsourcing vendor will provide and maintain. Help desk availability defines the service levels and support channels that the outsourcing vendor will offer to the client and its users. Perimeter network security diagram illustrates the network architecture and security measures that the outsourcing vendor will implement to protect the IT facilities from external threats. These aspects can be verified or modified during the implementation or operation phases of the outsourcing contract, but access control requirements need to be established and agreed upon before signing the contract.

References:

ISACA, CISA Review Manual, 27th Edition, Chapter 5: Protection of Information Assets, Section 5.3: Logical Access1

CIO.com, 7 tips for managing an IT outsourcing contract2

Brainhub.eu, 8 Tips for Managing an IT Outsourcing Contract

 A transaction processing system (TPS) is a system that captures, processes, and stores data related to business transactions1. A general ledger is a system that records the financial transactions of an organization in different accounts2. An interface is a connection point between two systems that allows data exchange3. A system fix is a change or update to a system that resolves a problem or improves its functionality4.

The IS auditor should recommend to perform periodic reconciliations to validate the interface between the TPS and the general ledger is working in the future. A reconciliation is a process of comparing and verifying the data in two systems to ensure accuracy and consistency1. By performing periodic reconciliations, the IS auditor can detect and correct any errors or discrepancies in the data, such as duplicate transactions, missing transactions, or incorrect amounts. This way, the IS auditor can ensure the reliability and integrity of the financial data in both systems.

The other options are not as effective as periodic reconciliations to validate the interface. System owner sign-off for the system fix is a form of approval that indicates the system owner agrees with the change and its expected outcome4. However, this does not guarantee that the system fix will work as intended or prevent future errors. Conducting functional testing is a process of verifying that the system performs its intended functions correctly and meets its requirements4. However, this is usually done before or after the system fix is implemented, not on an ongoing basis. Improving user acceptance testing (UAT) is a process of evaluating whether the system meets the needs and expectations of the end users4. However, this is also done before or after the system fix is implemented, not on an ongoing basis. Therefore, option A is the correct answer.

References:

Transaction Interface: Organization, Process, and System

Validation of Interfaces - Ensuring Data Integrity and Quality across Systems

Oracle Payments Implementation Guide

Receiving Transactions Inserted Into Interface Table as BATCH And PENDING Are Not Processed By Receiving Transaction Processor

What Is a Transaction Processing System (TPS)? (Plus Types)

Unstructured data is data that does not have a predefined model or organization, making it difficult to store, process, and analyze using traditional relational databases or spreadsheets. Unstructured data can pose a risk to an organization if it contains sensitive, confidential, or regulated information that is not properly secured, managed, or governed. To minimize the risk of unstructured data, the first step is to identify the repositories of unstructured data, such as file servers, cloud storage, email systems, social media platforms, etc. This will help to understand the scope, volume, and nature of unstructured data in the organization, and to prioritize the areas that need further analysis and action. References: Unstructured data -Wikipedia

Capability maturity models (CMMs) are frameworks that help organizations assess and improve their processes in various domains, such as software development, project management, service delivery, and cybersecurity1. CMMs define different levels of process maturity, from initial to optimized, and describe the characteristics and best practices of each level. By using CMMs, organizations can benchmark their current processes against a common standard, identify gaps and weaknesses, andimplement improvement actions to achieve higher levels of process maturity2. CMMs can also help organizations align their processes with their strategic goals, measure their performance, and increase their efficiency, quality, and customer satisfaction3.

Therefore, the use of CMMs would best enhance a process improvement program, as they provide a systematic and structured approach to evaluate and improve processes based on proven principles and practices. Option C is the correct answer.

Option A is not correct because model-based design notations are graphical or textual languages that help designers specify, visualize, and document the structure and behavior of systems4. While they can be useful for designing and communicating complex systems, they do not directly address the process improvement aspect of a program.

Option B is not correct because balanced scorecard is a strategic management tool that helps organizations translate their vision and mission into measurable objectives and indicators. While it can be useful for monitoring and evaluating the performance of a program, it does not provide specific guidance on how to improve processes.

Option D is not correct because project management methodologies are sets of principles and practices that help organizations plan, execute, and control projects. While they can be useful for managing the scope, schedule, cost, quality, and risk of a program, they do not focus on the process improvement aspect of a program.

References:

Guide to Process Maturity Models2

What is CMMI? A model for optimizing development processes1

Capability Maturity Model (CMM): A Definitive Guide3

Model-Based Design Notations4

Balanced Scorecard

Project Management Methodologies

A risk and control framework is a set of principles, processes, and tools that guide an organization in identifying, assessing, managing, and monitoring the risks and controls that affect its objectives and performance. A risk and control framework helps an organization to align its risk appetite and tolerance with its strategy, culture, and values, and to ensure that its security controls are appropriate, effective, and efficient1.

Re-evaluating the organization’s risk and control framework is the best recommendation to management because it can help them to:

Review the current risk environment and the sources, causes, and impacts of potential threats and vulnerabilities.

Update the risk assessment and analysis methods and criteria, such as likelihood, impact, severity, and priority.

Reconsider the risk response and treatment options, such as avoidance, reduction, transfer, or acceptance.

Realign the security controls with the risk profile and the business needs and expectations.

Evaluate the performance and effectiveness of the security controls using key indicators and metrics.

Identify the gaps, weaknesses, or inefficiencies in the security controls and implement corrective or improvement actions.

Communicate and report the risk and control status and results to relevant stakeholders.

Re-evaluating the organization’s risk and control framework can help management to determine whether the current security controls are excessive or not, and to make informed and rational decisions on how to adjust them accordingly.

The most effective method for detecting the presence of an unauthorized wireless access point on an internal network is A. Continuous network monitoring. This is because continuous network monitoring can capture and analyze all the wireless traffic in the network and identify any rogue or spoofed devices that may be connected to the network without authorization. Continuous network monitoring can also alert the system administrator of any suspicious or anomalous activities on the network and help to locate and remove the unauthorized wireless access point quickly.

Periodic network vulnerability assessments (B) can also help to detect unauthorized wireless access points, but they are not as effective as continuous network monitoring, because they are performed at fixed intervals and may miss some devices that are added or removed between the assessments. Review of electronic access logs © can provide some information about the devices that access the network, but they may not be able to detect devices that use fake or stolen credentials or devices that do not generate any logs. Physical security reviews (D) can help to prevent unauthorized physical access to the network ports or devices, but they may not be able to detect wireless access points that are hidden or disguised as legitimate devices.

The most important part of a feasibility study is the economics1. A cost-benefit analysis of available products is crucial as it helps to understand the economic viability of the project1. It compares the costs of the project with the benefits it is expected to deliver, which is essential for making informed decisions1. Omitting this could lead to investments in hardware that may not provide the expected returns or meet the organization’s needs.

References:

The Components of a Feasibility Study - ProjectEngineer

The greatest resulting impact of project reporting not accurately reflecting current progress is that the project steering committee cannot provide effective governance. The project steering committee is a group of senior executives or stakeholders who oversee the project and provide strategic direction, guidance, and support. The project steering committee relies on accurate and timely project reporting to monitor the project’s status, performance, risks, issues, and changes. If the project reporting is inaccurate, the project steering committee cannot make informed decisions, resolve problems, allocate resources, or ensure alignment with the organizational goals and objectives.

The other options are not as impactful as option C. The project manager will have to be replaced is a possible consequence, but not the greatest impact, of inaccurate project reporting. The project manager is responsible for planning, executing, monitoring, controlling, and closing the project. The project manager may face disciplinary actions or termination if they fail to provide accurate and honest project reporting. However, this does not necessarily affect the overall governance of the project. The project reporting to the board of directors will be incomplete is a potential risk, but not the greatest impact, of inaccurate project reporting. The board of directors is the highest governing body of an organization that sets the vision, mission, values, and policies. The board of directors may receive periodic orad hoc project reporting to ensure that the project is aligned with the organizational strategy and delivers value. If the project reporting is inaccurate, the board of directors may lose confidence in the project or intervene in its management. However, this does not directly affect the day-to-day governance of the project. The project will not withstand a quality assurance (QA) review is a possible outcome, but not the greatest impact, of inaccurate project reporting. A quality assurance review is a process to evaluate the quality of the project’s processes and deliverables against predefined standards and criteria. A quality assurance review may reveal discrepancies or errors in the project reporting that may affect the credibility and reliability of the project. However, this does not necessarily affect the governance of the project. References: Project Steering Committee - Roles &Responsibilities, Project Reporting Best Practices, Quality Assurance in Project Management

Automated version control systems are the best method to maintain an audit trail of changes made to the source code of a program. They automatically track and manage changes to the source code over time, allowing you to see what changes were made, when they were made, and who made them1. This provides a clear and detailed audit trail that can be invaluable for debugging, understanding the evolution of the code, and ensuring accountability23.

The primary objective of a control self-assessment (CSA) is to educate functional areas on risks and controls. CSA is a technique that allows managers and work teams directly involved in business units, functions or processes to participate in assessing the organization’s risk management and control processes1. CSA can help functional areas to obtain a clear and shared understanding of their major activities and objectives, to foster an improved awareness of risk and controls among management and staff, to enhance responsibility and accountability for risks and controls, and to highlight best practices and opportunities to improve business performance2.

The other options are not the primary objective of a CSA. Ensuring appropriate access controls are implemented is a specific type of control that may be assessed by a CSA, but it is not the main goal of the technique. Eliminating the audit risk by leveraging management’s analysis is not a realistic ordesirable outcome of a CSA, as audit risk can never be completely eliminated, and management’s analysis may not be sufficient or reliable without independent verification. Gaining assurance for business functions that cannot be audited is not a valid reason for conducting a CSA, as all business functions should be subject to audit, and a CSA is not a substitute for an audit.

References:

Control Self Assessments - PwC

Control self-assessment - Wikipedia

Control Self Assessment - AuditNet

Outsourcing the audit to independent and qualified resources is the best course of action for the IS audit manager who was temporarily tasked with supervising a project manager assigned to the organization’s payroll application upgrade. This is because the IS audit manager has a potential conflict of interest and a threat to objectivity and independence, which are essential principles and standards for IS auditors.

According to the ISACA Code of Professional Ethics, IS auditors should maintain objectivity and independence in their professional judgment and avoid any situations that may impair or be presumed to impair their objectivity or independence1. Objectivity is the mental attitude of an IS auditor that allows them to perform their work honestly, impartially, and with integrity, while independence is the freedom from conditions that threaten the ability of an IS auditor to carry out their work in an unbiased manner2.

The IS audit manager who was involved in supervising the payroll application upgrade project may have a self-review threat, which is the risk that an IS auditor will not appropriately evaluate the results of a previous judgment made or service performed by them or their subordinates3. The IS audit manager may also have a familiarity threat, which is the risk that an IS auditor will be influenced by a close relationship with someone involved in the project or by their own personal interests4. These threats may compromise the IS audit manager’s objectivity and independence and affect the quality and credibility of the audit.

Therefore, the IS audit manager should disclose their involvement in the project to their senior management and the audit committee and decline to perform or manage the audit. The IS audit manager should also recommend outsourcing the audit to independent and qualified resources whohave no connection or interest in the project and who have the necessary skills and experience to conduct a reliable and effective audit.

The other options are not the best course of action for the IS audit manager.

Transferring the assignment to a different audit manager despite lack of IT project management experience is not the best course of action because it may result in a low-quality audit that does not meet the expectations and standards of the stakeholders. IT project management experience is essential for auditing an IT project, as it requires knowledge of project management methodologies, tools, techniques, risks, and best practices. An audit manager who lacks IT project management experience may not be able to plan, execute, report, and follow up on the audit effectively and efficiently.

Managing the audit since there is no one else with the appropriate experience is not the best course of action because it violates the ethical principles and standards of objectivity and independence for IS auditors. Managing the audit would create a conflict of interest and a threat to objectivity and independence for the IS audit manager, as they would be reviewing their own work or that of their subordinate. Managing the audit would also undermine the credibility and reliability of the audit results and recommendations, as they may be biased or influenced by personal or professional relationships or interests.

Having a senior IS auditor manage the project with the IS audit manager performing final review is not the best course of action because it still involves the IS audit manager in the audit process, which poses a conflict of interest and a threat to objectivity and independence. Performing final review would require the IS audit manager to evaluate and approve the work done by the senior IS auditor, which may be affected by their previous involvement in or knowledge of the project. Performing final review would also expose theIS audit manager to undue pressure or influence from management or other stakeholders who may have expectations or preferences regarding the audit outcome.

The auditor’s best recommendation is D. Introduce problem management into incident response. Problem management is a practice that aims to identify, analyze, and resolve the root causes of recurring incidents, and prevent or reduce their impact in the future1. Problem management can help improve the resolution times for recurring incidents by eliminating or mitigating the underlying problems that cause them, and by providing permanent solutions that can be reused or automated2. Problem management can also help improve the quality and efficiency of incident response by reducing the workload and complexity of dealing with repetitive issues2.

The business owner is the person or entity that has the authority and responsibility for defining the purpose and scope of the processing of personal data, as well as the expected outcomes and benefits. The business owner is also accountable for ensuring that the processing of personal data complies with the applicable laws and regulations, such as the General Data Protection Regulation (GDPR) or the Data Protection Act 2018 (DPA 2018).

One of the requirements of the GDPR and the DPA 2018 is to adhere to the principle of storage limitation, which states that personal data should be kept for no longer than is necessary for the purposes for which it is processed1. This means that the business owner should determine and justify how long they need to retain personal data, based on factors such as:

The nature and sensitivity of the personal data

The legal or contractual obligations or rights that apply to the personal data

The business or operational needs and expectations that depend on the personal data

The risks and impacts that may arise from retaining or deleting the personal data

The business owner should also establish and document the conditions and methods for the destruction of personal data, such as:

The criteria and triggers for deciding when to destroy personal data

The procedures and tools for securely erasing or anonymising personal data

The roles and responsibilities for carrying out and overseeing the destruction of personal data

The records and reports for verifying and evidencing the destruction of personal data

Therefore, retention periods and conditions for the destruction of personal data should be determined by the business owner, as they are in charge of defining and managing the processing of personal data, as well as ensuring its compliance with the law.

 This is because privacy regulations are laws or rules that protect the personal information of individuals from unauthorized access, use, disclosure, or transfer by third parties. Payroll audit documentation may contain sensitive and confidential data, such as employee names, salaries, benefits, taxes, deductions, and bank accounts. If the audit management application is hosted by a third party in a different country, the organization may need to comply with the privacy regulations of both its owncountry and the host country, as well as any international or regional agreements or frameworks that apply. Privacy regulations may impose various requirements and obligations on the organization, such as obtaining consent from the data subjects, implementing appropriate security measures, notifying data breaches, and ensuring data quality and accuracy. Privacy regulations may also grant various rights to the data subjects, such as accessing, correcting, deleting, or transferring their data. Failing to comply with privacy regulations may expose the organization to significant risks and consequences, such as legal actions, fines, sanctions, reputational damage, or loss of trust.

Some examples of privacy regulations affecting the organization are:

The General Data Protection Regulation (GDPR), which is a comprehensive and strict privacy regulation that applies to anyorganization that processes personal data of individuals in the European Union (EU) or offers goods or services to them, regardless ofwhere the organization or the data is located1.

The California Consumer Privacy Act (CCPA), which is a broad and influential privacy regulation that applies to any organization that collectspersonal information of California residentsand meets certain thresholds of revenue, data volume, or data sharing2.

The Health Insurance Portability and Accountability Act (HIPAA), which is a sector-specific privacy regulation that applies to any organization that handles protected health information(PHI) of individuals in the United States, such as health care providers, health plans, or health care clearinghouses3.

Therefore, before using an audit management application hosted by a third party in a different country, the internal audit team should conduct a thorough assessment of the privacy regulations affecting the organization and ensure that they have adequate policies, procedures, and controls in place to comply with them.

The greatest concern for an IS auditor evaluating the access controls for a shared customer relationship management (CRM) system is that audit logging is not enabled. Audit logging is a process that records and tracks the activities and events that occur on a system, such as who accessed what data, when, how, and why. Audit logging can help monitor and verify the compliance and effectiveness of the access controls, as well as detect and investigate any unauthorized or suspicious access or actions. Audit logging can also provide evidence and accountability for the security and integrity of the system and the data.

Without audit logging, the IS auditor would not be able to audit the access controls for the shared CRM system, as there would be no reliable or traceable records of the access history or patterns. Without audit logging, the organization would also not be able to identify or respond to any potential breaches or incidents that may compromise the confidentiality, availability, or accuracy of the CRM data. Without audit logging, the organization would also not be able to demonstrate or prove itscompliance with any applicable policies, regulations, or standards that may require audit logging for CRM systems.

Single sign-on is not enabled is not a great concern for an IS auditor evaluating the access controls for a shared CRM system, but rather a potential improvement or enhancement. Single sign-on is a process that allows users to access multiple systems or applications with one set of credentials, such as a username and password. Single sign-on can help simplify and streamline the user experience, as well as reduce the risk of password fatigue or compromise. However, single sign-on is not a mandatory or essential requirement for access controls, and it may also introduce some challenges or risks, such as dependency on a single point of failure or vulnerability.

Security baseline is not consistently applied is not a great concern for an IS auditor evaluating the access controls for a shared CRM system, but rather a minor issue or gap. Security baseline is a set of minimum security standards or requirements that apply to a system or application, such as password policies, encryption protocols, or firewall rules. Security baseline can help ensure that the system or application meets a certain level of security and compliance. However, security baseline is not a sufficient or comprehensive measure for access controls, and it may also need to be customized or adjusted according to the specific needs and risks of each system or application.

Complex passwords are not required is not a great concern for an IS auditor evaluating the access controls for a shared CRM system, but rather a common practice or recommendation. Complex passwords are passwords that are composed of a combination of different types of characters, such as letters, numbers, symbols, and cases. Complex passwords can help prevent or deter brute-force attacks or guessing attempts by making the passwords harder to crack or predict. However, complex passwordsare not a guarantee or guarantee of security, and they may also have some drawbacks or limitations, such as user inconvenience, memorability issues, or reuse across multiple systems or applications.

References:

Customer Relationship Management Risks and Controls - CRM Simplified 1

Customer relationship management: A guide - Zendesk 2

How to Protect Your Customer Relationship Management (CRM) Data from Hackers 3

What is CRM? | A Definition by Salesforce 4

 A configuration management system is a process that establishes and maintains the consistency of a product’s attributes throughout its life cycle. It helps to identify and control the functional and physical characteristics of a product, and to record and report any changes to those characteristics. A configuration management system also supports the audit of the product to verify its conformance to requirements.

One of the key activities of a configuration management system is to define baselines for software. A baseline is a fixed reference point that serves as a basis for comparison and measurement. A baseline can be established for any configuration item, such as a requirement, a design document, a test plan, or a software component. A baseline helps to ensure that the software product meets its intended purpose and quality standards, and that any changes to the software are controlled and documented.

A configuration management system also supports other activities, such as tracking software updates, supporting the release procedure, and standardizing change approval, but these are not its primary purpose. Therefore, the other options are incorrect.

References: : What is configuration management - Red Hat : Configuration Management | Definition, Importance & Benefits - ServerWatch

Stress testing is a type of performance testing that evaluates how a system behaves under extreme load conditions, such as high user traffic, large data volumes, or limited resources. It is useful for identifying potential bottlenecks, errors, or failures that may affect the system’s functionality or availability. Stress testing during the quality assurance (QA) phase would have identified the concern of users complaining that a newly released ERP system is functioning too slowly. The other options are not as relevant for this concern, as they relate to different aspects of testing, such as regression testing (verifying that existing functionality is not affected by new changes), interface testing (verifying that the system interacts correctly with other systems or components), or integration testing (verifying that the system works as a whole after combining different modules or units). References: CISA Review Manual (Digital Version), Domain 5: Protection of Information Assets, Section 5.4 Testing Techniques1

 The best process for continuous auditing for a large financial institution is validating access controls for real-time data systems. This is because access controls are critical for ensuring the confidentiality, integrity, and availability of the financial data that is processed and transmitted by the real-time data systems. Real-time data systems are systems that provide timely and accurate information to support decision-making and transactions in a dynamic and complex environment. Examples of real-time data systems in the financial sector include payment systems, trading platforms, risk management systems, and fraud detection systems. Continuous auditing of access controls can help detect and prevent unauthorized access, data leakage, data manipulation, or data loss that could compromise the security, reliability, or compliance of the real-time data systems.

Testing encryption standards on the disaster recovery system is not the best process for continuous auditing for a large financial institution. Encryption standards are important for protecting the data stored or transmitted by the disaster recovery system, which is a system that provides backup and recovery capabilities in case of a disruption or disaster. However, testing encryption standards is not a continuous process, but rather a periodic or event-driven process that can be performed as part of the disaster recovery plan testing or validation.

Performing parallel testing between systems is not the best process for continuous auditing for a large financial institution. Parallel testing is a process of comparing the results of two or more systems that perform the same function or task, such as a new system and an old system, or a primary system and a backup system. Parallel testing can help verify the accuracy, consistency, and compatibility of thesystems. However, parallel testing is not a continuous process, but rather a temporary or transitional process that can be performed as part of the system implementation or migration.

Validating performance of help desk metrics is not the best process for continuous auditing for a large financial institution. Help desk metrics are indicators that measure the efficiency, effectiveness, and quality of the help desk service, which is a service that provides technical support and assistance to the users of information systems and technology. Help desk metrics can include metrics such as response time, resolution time, customer satisfaction, and service level agreement (SLA) compliance. Validating performance of help desk metrics can help evaluate and improve the help desk service. However, validating performance of help desk metrics is not a continuous auditing process, but rather a continuous monitoring process that can be performed by the help desk management or quality assurance team.

References:

All eyes on: Continuous auditing - KPMG Global 1

Internal audit’s role at financial institutions: PwC 2

The Fed - Supervisory Policy and Guidance Topics - Large Banking … 3

Continuous Audit: Definition, Steps, Advantages and Disadvantages 4

The best assurance of data integrity after file transfers is hash values. Hash values are unique strings that are generated by applying a mathematical function to the data. Hash values can be used to verify that the data has not been altered or corrupted during the transfer, as any change in the data would result in a different hash value. By comparing the hash values of the source and destination files, one can confirm that the data is identical and intact.

The other options are not as effective as hash values for ensuring data integrity after file transfers. Check digits are digits added to a number to detect errors in data entry or transmission, but they are not reliable for detecting intentional or complex modifications of the data. Monetary unit sampling is a statistical sampling technique used for auditing financial statements, but it is not applicable for verifying data integrity after file transfers. Reasonableness check is a validation method that checks whether the data falls within an expected range or format, but it does not guarantee that the data is accurate or consistent with the source.

References:

5: On Windows, how to check that data is unchanged after copying? - Super User

6: Data integrity | Cloud Storage Transfer Service Documentation | Google Cloud

7: Checking File Integrity - HECC Knowledge Base

8: How to setup File Transfer Integrity Checks - Progress.com

The greatest concern to an IS auditor conducting an audit of an organization that recently experienced a ransomware attack is that backups were only performed within the local network. This means that the backups could have been encrypted or deleted by the ransomware, making it impossible to restore the data and systems without paying the ransom or losing the data. Backups are a critical part of the recovery process from a ransomware attack, and they should be performed frequently, securely, and off-site or in the cloud to ensure their availability and integrity.

The other options are not as concerning as option C, although they may also indicate some security weaknesses. Antivirus software was unable to prevent the attack even though it was properly updated, but this is not surprising given that ransomware variants are constantly evolving and antivirus software may not be able to detect them all. The most recent security patches were not tested prior to implementation, but this is a trade-off between security and availability that may be justified depending on the severity and urgency of the patches. Employees were not trained on cybersecurity policies and procedures, but this is a preventive measure that may not have prevented the attack if it was initiated by other means such as phishing or exploiting vulnerabilities.

References:

10: Infrastructure-as-a-Service Security Responsibilities - CloudTweaks

5: 3 steps to prevent and recover from ransomware | Microsoft Security Blog

7: How to Recover From a Ransomware Attack - eSecurityPlanet