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CIS-SAM Exam Dumps - ServiceNow CIS-Software Asset Management Questions and Answers

Question # 4

Which of the following SAM roles has permission to grant a user the script writing capability?

Options:

A.

discover_admin

B.

sam_admin

C.

sam_developer

D.

asset

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Question # 5

By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?

Options:

A.

ServiceNow administrator

B.

SAM manager

C.

SAM user

D.

SAM process owner

E.

SAM developer

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Question # 6

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

Options:

A.

Classification

B.

Scanning

C.

Exploration

D.

Identification

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Question # 7

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

Options:

A.

Manually set Allocations available on the entitlement to Zero (0)

B.

Expire identified active software entitlements

C.

Run the Software Model Lifecycle Report

D.

Revoke all current allocations

E.

Recover the identified software entitlements

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Question # 8

Automated license reconciliation keeps license positions accurate and up-to-date without manual calculations. Disregarding on-demand runs for a specific publisher or all publishers, how often does reconciliation run?

Options:

A.

Bi-weekly

B.

Daily

C.

Every other day

D.

Monthly

E.

Weekly

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Question # 9

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

Options:

A.

Strategic Conformance

B.

Operational Integration

C.

Trustworthy Data

D.

Practical Management

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Question # 10

When loading a medium amount of data, which is the best method to use?

Options:

A.

Use Discovery to find software on the network

B.

Modify a workflow

C.

Manually add through ServiceNow forms

D.

Import data

E.

Create a business rule

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Question # 11

What are the four tiers of software reconciliation results? (Choose four.)

Options:

A.

Software License Metric

B.

Software Product

C.

Software Allocation

D.

Software Entitlement

E.

Software Publisher

F.

Software Model

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Question # 12

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

Options:

A.

Reject

B.

Extend

C.

Cancel

D.

Activate

E.

Delete

F.

Renew

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Question # 13

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

Options:

A.

ITSM

B.

Asset Management

C.

Orchestration

D.

Discovery

E.

Deployment management

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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: Jan 31, 2025
Questions: 141
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