A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?
Which attribute within an event needs to be exactly the same to allow for deduplication?
What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?
You have an event with a Source of ‘Trap from Enterprise 111’, but the alert created for this event shows a Source of ‘Oracle EM’. If you want to change what this is set to, where in the event rule would you do this?
Where can you look to determine what event rule created an alert? (Choose two.)
What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?
What is the default collection/polling interval applied to all event connectors?
TESTED 31 Jan 2025
